LA Fitness Reviews Summary

Cleanliness

Pros:

• "This is one of the cleans gym and the staff are the friendly people they are always cleaning and help people."
• "Always plenty of treadmills and rarely any wait to use the machines. All the machines are in great condition."
• "Started coming to LA grant ave to continue rehabbing after an injury. Pool and sauna are clean and have been great for my pain."
• "Although masks are no longer mandatory, the gym continues to take necessary precautions for safety."
• "It was clean and sanitary."
• "The janitor is always around fixing and wiping equipment."
• "Even the sales people make an effort to keep the locker rooms clean."

Cons:

• "This location is always dirty. It's always crowded."
• "LA Fitness on Grant Ave is the worst gym I’ve gone to. It is dirty and filthy with uncleaned bathroom, used paper towels on equipment."
• "The cleanliness of this place has really fallen off. Bathrooms are filthy, sinks filled with throw up."
• "Most of the tv’s on the cardio equip does NOT work!"
• "The mirrors in the gym are dirty and streaky."
• "The locker room had trash (water bottles and wrappers on benches)."
• "The locker area/bathroom area is filthy."

Staff and Management

Pros:

• "Receptionist give you a real smile."
• "Sam, the club manager is the best."
• "Steve Hammond made joining up fun and stress-free as he went over all membership options available."
• "Ravi the general manager is very nice and helpful."
• "Ravi is the greatest general manager of all time."
• "Special thanks to WGM Victor, explained everything in detail and advised, found a program for membership in the club that was convenient for me."
• "Marcus is an exceptional GM who is always willing to listen and help me with my workout questions."

Cons:

• "Men’s Locker Room Thefts: More than half of the Men’s lockers have been broken into."
• "I blame management on the piss poor gym conditions, they need to DO Better!"
• "The behavior of the workers is a direct reflection of the Manager."
• "The staff at this location are liars and just looking for sales."
• "Such a good gym was destroyed by such managers."
• "Management is lousy and have rudimentary skills, in regards to both customer service and employment."
• "Poor management if all this is going on."

Equipment and Facilities

Pros:

• "It is a relatively large gym, there are lots of machines to work out on, they have saunas, lots of FREE classes, convenient location."
• "If you're looking for cardio only, the machines are generally open and available - the weight section has a good layout."
• "The atmosphere is always so welcoming and motivating, which makes it easier to stick to my fitness goals."
• "The Management, Staff do a phenomenal job of keeping the facilities socked, clean and promoting a great atmosphere to become physically fit."
• "Largest LA Fitness gym I've seen!. It has a pool, sauna, and a refreshment bar serving smoothies and protein drinks after you workout."
• "The equipment is top-notch and there are plenty of classes to choose from."
• "Includes: pool, hot tub, childcare, racquetball, and a small sauna."

Cons:

• "They do not fix the machines there a lot of them broken for months, is very abandoned it is always dirty and the women bathroom smell very bad all the time."
• "Most of the tv’s on the cardio equip does NOT work!"
• "Half of their 30-year-old elliptical machines are always scheduled for service."
• "The free weights are very disorganized."
• "The dirtiest LA fitness in the country. Empty cups and bottles on the floor."
• "Most of the machines were damaged or outdated, overflowed trash in women locker room, clothes were drying in sauna that smells like mildew."
• "The 5 lb increment labels on the wheel rotator on many machines are missing and nobody bothers to relabel them."