"They go the extra mile to make sure your dog will be compatible with the family."
Cons:
"I WOULD NOT RECOMMEND THIS PLACE TO ANYONE THAT HAS A HEART OR HAS SERIOUSLY CONTEMPLATED ADOPTION!!!"
"You go in and they say no has an application in on a dog and then the next thing you know there are several applications in on the dog and they decided who gets the dog."
"I will NEVER return to this place and due to their shady activity I do not recommend anyone else go their either."
"HOW UNPROFESSIONAL! I will NEVER return to this place and due to their shady activity I do not recommend anyone else go their either."
"Absolutely dreadful.. they're refusing to give back the happiest dog in the world(when with me)and literally stonewalling me."
"The coordination between Petco and the shelter was appalling."
"This morning I received a call that our application is good and approved HOWEVER the best fit for the puppy is with the 2 20-something year old men who live in an apartment."
Staff and Facility
Pros:
"Also appreciate that it is a 'no kill' shelter."
"They do really well at keeping the place clean."
"Shelter is clean, animals are happy and healthy and well taken care of!"
"Words cannot express the heart, the honesty of care and the true grit put forth by volunteers & staff for all the animals at CAHW."
"I am impressed with the staff knowledge of all the animals, their empathy towards me over recently losing my pet and their assistance in helping locate my next forever friend."
"I volunteer there, and I can tell you first hand that the people there are really kind and know exactly how to treat animals."
"Best animal shelter ever! Most caring staff! Great to the animals!"
Cons:
"The people working here are uneducated and cruel."
"Overall this was a terrible experience that I wouldn't wish on anyone."
"They seem to be a little under staff to care for all the animals and help people when they come in to check out the animals or have questions."
"Katie, the 'Business Manager', advised me to 'put the dog down' due to the fact that she's incontinent."
"Nobody knows what the hell is going on, they make promises to you and fail to keep them."
"The facility itself was filthy, with feces and vomit on the floor."
"The employees were unspeakably rude to us."
Animal Care and Welfare
Pros:
"A no kill shelter that cares for the animals dearly."
"Every time I have been here they have always been so nice and helpful."
"They function mostly through donations which are monetary, physical (food, blankets, cat boxes etc.), and volunteers."
"Each animal gets personalized care, personalized food if needed!"
"They'll match you with a pet, including age, temperament, etc."
"Great atmosphere, rooms for cats are clean."
"He was up to date on shots, had his nails clipped, and was even microchipped by them!"
Cons:
"We brought him back to the shelter the next day as we are not equipped to handle a cat like this."
"*WOULD NOT RECOMMEND THE CENTER OF ANIMAL HEALTH & WELFARE TO ANYONE*"
"Understaffed, over-crowded animal shelter that did absolutely nothing but cause sadness and grief for my family."
"The shelter is overcrowded due to all the strays and surrenders and there aren't as many people adopting as there are dropping off."
"They can't tell their left hand from their right."
"*NOT VERY ORGANIZED; NO ONE KNOWS WHAT THE RIGHT HAND IS DOING FROM THE LEFT HAND; NOT VERY VETERAN FRIENDLY EITHER*"
"Unfortunately, they aren't staffed to care for newborns."