Xtreme Energy Reviews Summary

Cleanliness

Pros:

• "Facility is kept clean and organized."
• "Cleanliness and service exceeded our expectations."
• "It’s very well maintained with excellent hygiene and cleanliness maintained."
• "This place is the cleanest play center you will go to."
• "The facility is super clean."
• "The place is super clean and super inviting."
• "Place is so clean and staffs are great and attentive."

Cons:

• "There is no assistance from any staff here. Everyone is running wild, kids are getting hurt."
• "So I wouldn't recommend for younger kids, since parents leave their kids to do whatever they want and stand around or sit talking to other parent not seeing this or not caring."
• "However it is so crowded. Parents have to watch their kids all the time to be safe."
• "It is definitely over capacity. There is no assistance from any staff here."
• "The area is way too small for these types of playground apparatuses. My daughter ended falling off the monkey rings and split her nose open on the edge of the padded enclosure."
• "The coat/shoe situation is chaotic!"
• "The main thing that stops this being 5 stars was the insanely loud techno/house (?!) Music blaring at 10:30am on a Sunday."

Staff and Service

Pros:

• "They’re all on top of your children’s safety and guiding them through the difficult obstacles."
• "The staff made things so easy for the hosting family."
• "The staff did an excellent job in keeping the flow of the party going."
• "The staff is so kind and welcoming."
• "The staff was so attentive from the moment we walked in."
• "The staff is courteous and helpful."
• "Every single member of the staff is nice and helpful."

Cons:

• "Just wish they had uniforms because I didn’t know who was a parent and who was a worker."
• "I would just hope moving forward they take a more laid back approach when welcoming customers, the pressure is very overwhelming."
• "I always had to check in with my host."
• "I do not appreciate the way they bombard you as soon as you are coming down the street."
• "I would honestly give this place zero stars, it is the worst and I will never come back here again. Horrible! 0 Stars!"

Facilities and Activities

Pros:

• "15 minutes from Manhattan—you can’t beat it."
• "The catered foods for parents were also delicious (did not expect this)."
• "All kids were having a great time! BIG thank you to Vic, Brian, Jahsiem and Anthony for their amazing professionalism."
• "We wanted a Safari themed party and the decor exceeded my expectations!"
• "They are absolutely doing the best they can to keep a clean, safe and fun environment for kids."
• "The playground is excellent."
• "Many of these places have just trampolines or just rock walls or just an indoor playground. This place has all of it all under one roof."

Cons:

• "The party room size for the smallest room is for just 6 children and family. (Not for 11 children.)"
• "The parking situation is a bit strange (Valet) or you can park yourself."
• "It was a little busy and chaotic with the amount of parties at the same time."
• "The catch though was in the options available to decorate the party room... I asked for at least one eco-friendly option and they didn’t have it."
• "There is valet parking staffs and you have to pay $3 to 6."
• "Getting dropped off on the side of the highway not fun."
• "Just because a place can hold a crazy number of people doesn't mean that they should."