"This was the best avocado toast I ever had! Breakfast sandwich, cookies and muffins are also great."
"Their croissants are one of a kind delicious."
"The roasted sun choke charred spring onion walnut pesto soup was one of the best soups I’ve had!"
"Their espresso, pastries, dishes, and coffee are all very clearly made with care and high-quality ingredients."
"Ordered a nice mocha, signature breakfast sandwich, and a savory cream cheese and chive cruffin. Everything here was really quite delicious."
"The Butler Banh Mi and Mattcha Latte. Both were very delicious."
Cons:
"The pastries looked good and tasty but I had higher expectations."
"Tasteless coffee & the pastries didn’t feel fresh."
"The food was not very good and very over priced."
"First of all, the food and drinks taste pretty bad… dry buns, salty sauce, latte with no taste."
"The breakfast sandwich was a bit salty, but still pretty good."
"Food was underwhelming in taste."
"The frittata was very oily and had no salt or spice. Huge disappointment."
Staff and Service
Pros:
"The staff made it feel like you’d known them for years."
"The service was impeccably quick."
"Staff were very nice and friendly."
"The friendly and attentive staff members were happy to offer recommendations."
"For how busy the area is, have always been able to get a seat (sometimes after waiting a bit) and never felt rushed out."
"The service is amazing, always so friendly and quick."
"The staff is kind and the drinks and food arrived quickly."
Cons:
"The woman’s attitude was absolutely appalling and abysmal."
"The staff was so rude."
"Both cashiers were so rude and said i would only get my food if i tipped."
"The staff was passive aggressive to People of Color."
"Coffee was lukewarm. Tasted like milk, and when asked for coffee to be added staff obliged my request but did not speak further or make any eye contact with me."
"Worst barista and even worst customer service. Completely rude, kicking us out 15 minutes before closing time and the coffee tasted horrible."
"Barista was completely disrespectful and rude."
Location and Atmosphere
Pros:
"Located near the Brooklyn Bridge, it has such a nice view."
"Quick service in a clean, attractive, comfortable space."
"The restaurant itself is beautiful."
"The indoors atmosphere is mellow, good music, usually not too crowded."
"Very laid back atmosphere and less hysteric than down town Manhattan - but I guess that goes for most of Brooklyn."
"It's a beautiful corner coffee shop with nice views."
"Nice location, great view of the bridge. Very clean and friendly environment."
Cons:
"Parking is a challenge - no surprise there though."
"Not a welcoming environment."
"It was too crowded and maybe that made the experience not to pleasant."
"They discriminated against me with my service dogs."
"Service was selectively unfriendly."
"Great service at this spot. It's (in theory) a good coffee and breakfast go-to for the neighborhood, except I couldn't enjoy my most recent visit because of a HORRIBLE smell coming from the kitchen."
"Place smelled like clorox. Dont spend money here."
Price and Value
Pros:
"Although a little bit out of my price range, I still choose butler for my iced matcha and chocolate croissant or breakfast empanada because it is worth it!"
"Only ordered a matcha latte for take out, but was happy to be offered a choice of pistachio milk and fast service."
"Here you get a luxury coffee at an inexpensive price."
"The espresso drinks are excellent, with the coffee strong and perfectly roasted for the right balance of flavor and bitterness."
"Great coffee with different types of milk options including Oat Milk."
"You can tell the ingredients are top-notch, especially the tea in the picture I posted."
"Love to see the cheerful smile from the to-go window after my morning jog."
Cons:
"The food was not very good and very over priced."
"But at $9+ it was outrageously over-priced."
"Everything is overpriced. I paid $15 for two croissants and a latte."