"They are truly a caring and amazing staff with impeccable service."
"The staff are informative and friendly."
"Employees are super nice, and make great drinks!"
"They are always polite, happy and make you feel welcome."
"Best customer service I’ve experienced any Starbucks ever."
"The barista totally made my morning with their warm smiles and friendly sidebar chats."
Cons:
"So much delay in order delivery... they still got my order wrong twice."
"DISGUSTING and UNACCEPTABLE that this was allowed during the pandemic."
"They refused to serve me at 06:02pm because they close at 6pm."
"Arrived to pick up my online order and stood there for SEVEN minutes while every single employee ignored me."
"Someone in charge in the store should look up this employee her name is Nicole. She was so rude."
"There is a really rude young lady there that doesn't know how to make Starbucks brand items."
"The service is extremely slow, most of the employees are rude and you can tell it’s a poorly managed location that goes through a lot of turnover."
Store Experience
Pros:
"In-store usually goes pretty quickly."
"The store is beginning to adjust to the demand."
"They have bike parking for maybe 4-6 bikes. And they have single stall gender inclusive bathrooms."
"Love the welcoming energy at the register, Zairah was amazing."
"Very cool Starbucks location. Offers nice & cozy seating area with vibey ambient music, power for charging devices and great WiFi. Also clean bathrooms."
"Good place to study and chill with a friend in a nice area."
"Entered the store, normal like any other Starbucks. But when I went up to the cashier they were friendly and understood my order."
Cons:
"Way too LOUD!!!!! In the morning....really??"
"Probably the worst Starbucks ever. Randomly closed on random times and days."
"The biggest downfall was that this place was a complete pigsty."
"I am so sick of this starbucks. They always change their hours of operation randomly."
"Waited more than twenty minutes for two drinks. My latte came out burnt and disgusting."
"I went there a couple of weeks ago with my friends and we both got a cake pop and when I bite into it there were little bugs inside."
"The store is clean."
Efficiency and Order Accuracy
Pros:
"I order on the app almost every day and it is always done on time."
"The drinks are great. The food is good and fresh."
"Ms. Samantha changed all of this with her pure perfection, accuracy and good vibes."
"I am amazed that one person operated everything, got it right, and still smiled."
"Good service and products fam favorite drink is caramel frappe crunch in October the pumpkin spice, blueberry muffin, and scones."
"Best drink ever. Thank you!"
"The baristas work fast and are friendly, but the coffee house is flooded with work from the long line drive-throu and mobile-app large orders."
Cons:
"They are very slow your gunna have to wait at least 30 min, half the time they get the order wrong."
"Honestly I come here ALL the time and all the time I have to wait up to 20 min for my drink."
"This place is the worst. They take forever the coffee is not consistent."
"However, the downside is the consistently long lines, especially at the drive-thru."
"Never again. I feel bad for the staff that seem like they are drowning with orders."
"The drinks are constantly made incorrectly."
"They are SUPER SLOW. The worst attention of all the Starbucks I've been at."