Milkcraft Reviews Summary

Flavor and Variety

Pros:

• "The Vietnamese Coffee flavor, the Mexican Chocolate, and Peanut Butter and Jelly with Roasted Banana are unique and wonderful."
• "Easily the best ice cream I have ever consumed in my entire life."
• "The Cookie Butter flavor is their best. Try it!"
• "The Vietnamese coffee ice cream was a revelation, its distinctive, rich blend offering a tantalizing taste experience."
• "Amazing place. Great innovative combination they always come up with. Absolutely delicious flavors."
• "The flavors are adventurous and tasty."
• "Their very very chocolate ice cream is amazing."

Cons:

• "The icecream was inedible with a strong alcohol flavor."
• "The flavor was bland, the texture of the actual ice cream was good but with the stuff that was added made it gritty."
• "The icecream is way to salty or sweet, it is never the right taste."
• "However, today it tasted like we were eating pure salt."
• "The salted Carmel ice cream tasted like your eating a stick of butter... Not very good."
• "The ice cream tasted like water(cookie butter one)."
• "I have eaten a lot of ice-cream and this is by far the worst ice-cream."

Service and Staff

Pros:

• "The workers were all very happy and we were able to communicate with them easily over the music."
• "The customer service is good."
• "The entire staff works so hard."
• "The employees seem very nice and they work fast to take care of you and try to keep the line flowing as quickly as possible."
• "The staff are friendly and efficient which makes for short wait times."
• "Joseph is awesome! He knows our order before we even place it!"
• "Jayden/Jaylen(?) & Ronnie are super nice and helpful."

Cons:

• "After trying milkcraft for the first time I can very easily say that I will not be returning."
• "They then refused to make our order saying it had been called out 20 minutes ago."
• "The young lady at the register was so unenthusiastic and clearly didn't want to be there."
• "This was my first time coming here and the service I received was absolutely horrible."
• "The music is loud and obnoxious and the staff can't even hear each other."
• "The staff was so disinterested, I felt like I was bothering them."
• "The service is terrible, the staff members are terribly rude and disorganized."

Price and Value

Pros:

• "It is a little pricey, but it is well worth the wait AND money."
• "The portions are huge so i think its worth it."
• "Delicious - worth the price!"
• "And although it’s $8 for a bubble cone with one scoop, the ice cream is worth it."
• "Prices are reasonable."
• "Quite expensive but worth trying if you haven't."
• "You’re getting smooth, creamy, flavorful and unique ice cream that you might not find anywhere else."

Cons:

• "Ice cream tasted good but is SO over priced."
• "But what get me is the price. You're paying $6+ for a single scoop and that's just not a lot for the price."
• "How is a scoop of ice cream $7? Pricing makes no sense."
• "The ice cream is very expensive."
• "Extremely overrated and overpriced. $10 for a single cone."
• "It is very overpriced."
• "The inflation has gotten so bad at this place that a bubble cone now costs $14."

Ambiance and Experience

Pros:

• "The store is very clean and has a fun design."
• "The atmosphere is very open and clean."
• "Milkcraft has a comfy outside area and I liked the music a lot."
• "The atmosphere is nice and the concept of the cone was really cool."
• "Plus the music and the atmosphere both indoors and outdoors was excellent."
• "Super chill place! Love the design on the walls and the huge variety of interesting flavors to have."
• "This place is an ice cream experience...def unique to the area in the sense that they offer bubble cones as an option."

Cons:

• "We couldn't stay inside because the music was very loud for an ice cream shop."
• "The other thing I didn't like was the loud dance music played on their sound system."
• "Music was so loud you could barely hear yourself think."
• "Everytime I come here, I watch people about to sit at the patio think to themselves, 'aight. This music actually sucks. Let's just dip.'"
• "The music inside was so loud that it was a little hard to give the order to the cashier."
• "Not to mention how dirty it is everywhere you look in there."
• "Walked in and it reeked of marihuana."

Product Quality

Pros:

• "The ice cream is very creamy."
• "The ice cream is superrrr smooth which is pretty great."
• "The ice cream is smooth and the warm bubble cone makes the dessert more enticing."
• "The ice cream is really good, and has a phenomenal texture--it is like eating marshmallow fluff."
• "The ice cream here is beyond creamy; it's almost more like a custard."
• "The ice cream itself was extraordinarily creamy, with the perfect texture that melted delightfully in the mouth."
• "This is really creamy ice cream made in front of you with liquid nitrogen!"

Cons:

• "The ice cream was so soft. Almost melted."
• "Ice cream that frankly tasted like a poorly mixed slushie."
• "Very disappointing that they no longer mix the ice cream in front of you, instead scooping from a tabletop fridge."
• "They clearly have decided to make larger batches of ice cream at a time, which means the ice cream does not taste as fresh anymore."
• "The bubble cone was so stale when I had gotten it."
• "It’s frustrating when there is only one person making ice cream for a line of people."
• "I got refrozen icey ice cream."