"The best deal is for the pints because it's $6 for 1 scoop, $9 for 2 and $11 for 3."
"Always a good scoop of ice cream. Pricy but definitely worth it if you have dairy allergies of any kind."
"המחירים סבירים." (The prices are reasonable.)
Cons:
"It's not cheap, but if you're like me and only like ice cream if the stuff to ice cream ratio leans stuff heavy, you won't be disappointed."
"The price was a bit steep for two kids scoops,but I assume it has to do with the location."
"Overpriced and overrated."
"Too expensive for the taste, not quality, you could pay a lot less for better ice cream."
"Pretty good ice cream that is a bit overpriced."
"Not bad but over priced."
"Very good ice cream but a tad more expensive than I typically pay for ice cream."
Service
Pros:
"The staff are great, let us try a bunch of flavors."
"While the line was long, it moved quickly, with fast and friendly service."
"Another great plus were the guys behind the counter. They were awesome in a great mood and super friendly."
"The service was excellent and the shop was clean and comfortable!"
"The service seems competitive but all the staff were super attentive."
"Staff were friendly and knowledgeable about Vegan options."
"Staff were lovely, and gave me very generous sized scoops on my ice cream."
Cons:
"There were several people in front of us that got sample and tried their ice creams, then when it was our turn they said we were not allowed to try any samples."
"We waited for a long time for an ice cream. It was not crowded, the staff was not capable."
"The last time that I went here they weren't accepting cash. So I couldn't get anything because I don't have a credit card or apple pay."
"I told him that I was lactose intolerant and they proceeded to serve me ice cream despite the fact that I told them not to."
"Ridiculous unfairly customer service!!"
"The staff there was very rude and definitely didn't know how to treat customers."
"Service was garbage and the worker kept staring at me, giving me this pervy vibe."
Flavor & Quality
Pros:
"The brown sugar cookie dough flavour was delicious!"
"I got the Sicilian Pistachio ice cream and I was impressed - it tasted as if somehow they had managed to squeeze and then freeze the very essence of a pistachio into ice cream form."
"They have great texture, not to mention very creamy and flavorful."
"Great ice cream can just set you up for success. Great taste and different flavors."
"I tried the one that says it tastes like Chai latte and it REALLY tastes like it 😂♥️ with a bit of caramel."
"The ice cream is delicious. It's taken me a long time to find another shop that does a honeycomb flavor so that was a delicious surprise for me."
"This vegan ice cream was the best I’ve tried so far, hands down."
Cons:
"Visited the shop when I was spending the day in the city visiting a friend. I’d always heard they had really gourmet ice cream and I was pretty disappointed."
"The ice cream is extremely sweet and when it got soft it was so watery."
"Ice cream is too sweet and too salty."
"The pistachios ice-cream was salty, the Blueberry shortcake did not taste like Blueberry."
"Van Leeuwen Ice Cream disappoints with overly sweet flavors that lack depth."
"Unfortunately, after trying Van Leeuwens two separate times, I can say that the ice cream is not very good and the flavor is very weak."
"Ice-cream is thick and isn’t too sweet."
Ambience & Convenience
Pros:
"Nice to be able to take the weight off your feet for 5 minutes and eat in the place."
"An ice cream shop that stays open late?? Yes, please!"
"Most locations open to 11 pm, some midnight. This is our 'midnight run' to Rockefeller Center from New Jersey."
"Cute decor all around to make it feel like candy land."
"There are some really creative seating options so if it’s cold or hot out, you can stay in & enjoy your ice cream."
"There’s also a small sitting area inside for you to dine in if you want to."
"Their scoops are generous and although we took our ice cream to-go, the ambience inside is nice."
Cons:
"Got the saddest portion of a “double scoop”. Everyone around me had heaping portions in the same cup."
"Every night, walking by, the line was so long."
"Extremely busy place, always has one staff member when it's always a packed place. 20 minute wait time at a minimum."
"There's limited seating inside, but it's perfect to grab and go."
"Also, the seating area is too cramped."
"It was pretty crowded and the place was a little small."
"Massive wait time because of the holiday season, but it was worth it in the end."
Options & Variety
Pros:
"Offering both dairy and vegan options I was excited to stop."
"You can to also sample flavors, which is great!"
"They have a wide variety of vegan options for people who want/need alternatives."
"They had at least 8 vegan ice cream flavours, you can sample before committing."
"Great selection of unique flavors."
"Delicious ice cream with unique flavors such as Earl Grey Tea (amazing)."
"Love that they have so many vegan/non-dairy options."