UES. Reviews Summary

Category: Ice cream shop New York

Address: 1707 2nd Ave, New York, NY 10128, USA

Phone: +16465595889

Rating: 3.7
based on 190 reviews.

Speakeasy Concept and Ambiance

Pros:

  • "This place surprised me because I went for ice cream and found out they have a secret bar behind the pints of ice cream door, amazing experience."
  • "We took our friend here for her birthday and she absolutely loved it! The speakeasy concept was super cool."
  • "Pretty nice concept of speakeasy and their ice cream is actually really good."
  • "There is a beautifully crafted bar back there and the decor is indescribable."
  • "The space inside is medium-sized and nicely decorated, but caught my eye and attention were the drinks being served at the bar. Highly artistic and creative."
  • "Very cool vibe and atmosphere. Loved the music as well."
  • "Had a wonderful time lounging in the storage room behind this ice cream parlor. Festive atmosphere. Elevated ambiance yet remains cozy."

Cons:

  • "The space is smaller and more cramped than it looks in pictures."
  • "So cramped inside the cocktail bar, tiny tables with tiny stools."
  • "The place itself was very cramped, some seats were open but they acted as if they are full idk, drinks were okay, ice creams were nice, but would never go back, would not recommend to anyone!"
  • "But once inside it’s like you’re in a closet."
  • "Unfortunately, there's an unbearable constant scent of incense, that mixes with the smoke from the local hit cocktail that's served on fire, which makes the tiny environment unbreathtable."
  • "Atmosphere wise, it was very loud and hard to hear the others in our group."
  • "The music is so loud you can't hear the person at your table."

Service Quality

Pros:

  • "What really topped it off was how friendly all of the staff was."
  • "The staff are super friendly and service was good."
  • "Our waiter was also very friendly and was happy to make recommendations."
  • "The staff is so nice and will really take you through the drink list to find the one that suits you."
  • "Our waitress was superb and pleasant."
  • "Service was excellent. Our waitress (Emma) went above and beyond with her service which made the experience that much better."
  • "The entire staff was incredible and made it such a special night to remember."

Cons:

  • "The service at this place is atrocious."
  • "Very very rude people work in this place."
  • "Our waiter was so rude and unhelpful."
  • "ABSOLUTELY terrible service!!! Waiter was soo rude, ignored requests the whole time."
  • "Cool spot for a drink but the service is HORRIFIC. I had to chase the waitress down multiple times to get a drink and for the check."
  • "The waitress consistently forgot about us."
  • "No clear communication and horrible service."

Drinks and Ice Cream Quality

Pros:

  • "The cocktails are very well crafted and I love the decor and ambiance!"
  • "All their drinks are super unique and delicious."
  • "The drinks were so bomb and so well made. They are not your basic drinks they are hand crafted drinks."
  • "I tried the salted caramel in a pretzel cone and my husband had the banana brownie in a cookie cone. DELICIOUS!!!!"
  • "The ice cream is fantastic. Definitely recommend the peanut butter mudslide and chocolate cone."
  • "Really loved the ice cream, especially the flavors in the back."
  • "The drinks were delicious and fun."

Cons:

  • "Cocktails looked cool but the taste was such a disappointment given the insanely fancy ingredients."
  • "The drinks were not great and $20 each."
  • "The drinks (we tried 3) were horrendous, made further so by the price tag (~$17 each)."
  • "The two other cocktails were basically a too sweet Irish Coffee, and a 'spicy' cocktail that tasted like watered down hot sauce."
  • "Drinks are over 20 bucks each and not good."
  • "Drinks are inventive, but not tasty at all."
  • "The drinks are overpriced and the ice cream that comes with the drinks don't always work well with the flavors of the alcohol."

Dress Code and Entry Policy

Pros:

  • "We had taken care to make sure we were dressed appropriately and no one in my party had a problem getting in."
  • "A dress code is not to exclude, it's to uphold integrity."
  • "Bring your ID and wear some good shoes (they have a strict dress code)."
  • "The place looks cool and the dresscode is not strict."
  • "I'm glad they have a dress code. People dressed like slobs will take away from the chic atmosphere and should be turned away!"
  • "It's OK if you know the rules and respect the dress code."
  • "There is a dress code but we kind of love it I mean when do you get to dress up anymore to go out?"

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