"The manager on the other hand was awesome. He return the item and refunded me my money."
"The staff are helpful and polite, I usually visit the Best Buy during the week."
"The service associate was great, the few questions we had was answered."
"The second person was polite, knowledgeable, and patient."
"Came in to purchase piece of exercise equipment, was greeted by a awesome customer service representative."
"The girls at customer service were knowledgeable and very helpful."
"Also a big thanks to Shane up front for assisting me with loading."
Cons:
"Not one was helping a customer."
"Additionally the condition of the store is disgusting."
"He seemed annoyed that I asked for help."
"Hard to get help here."
"I would give them zero star for their Customer service."
"I ask for help from a guy at the main counter but he ignored my request."
"The manager refused service because he said i did not purchase it there."
Store Environment
Pros:
"Despite this, the store is relatively clean, and the staff was respectful, so I gave it two stars."
"This place is alright. It is very nice and spacious on the inside."
"The parking lot was clean & spacious, the store had a perfect air temperature & was very well organized."
"Best Buy @ Greenacres Mall is always a treat to visit. I absolutely am in awe at the shear size and the wide variety of electronics this location carries!"
Cons:
"Stay AWAY!!! I walked in last week to look at refrigerators and a washer and dryer set to purchase for my home."
"Playing the whole new Metro Boomin x Future album on full blast was irritating IN ADDITION to not being able to find a sales associate."
"The manager is rude and dissent like helping the costumers out."
"Very unorganized.."
"The store was VERY cluttered."
"This best Buy is also very ghetto. If you want to get robbed come here."
Product Availability and Selection
Pros:
"Best Buy has array of washers and dryers, the backorder items were placed aside so you won't ask for those to no avail."
"It's got a decent variety of brands."
"Great place for many types of electronics, appliances to choose from."
"There is a lot more to see and choose from than other Best Buys in the area."
Cons:
"Not many available models to choose."
"I dont know why I keep going to best buys not only this one but all of them and they have stuff on the shelves that they dont have in stock to sell."
"Finally get some help from a other employee, come to find out that they don’t have the laptop in stock."
"We also pre-ordered an item from here and showed up to pick it up and it was not available leaving us to cancel the order and find somewhere else that had it in stock."
"That location had zero to none items in stock I was looking for."