Lidl Reviews Summary

Category: Grocery store

Address: 1120 S 25th St, Easton, PA 18042, USA

Phone: +18886543515

Rating: 4.3
based on 132 reviews.

Product Selection and Variety

Pros:

  • "They have name brands, organic food, a bakery with fresh breads and bagels, great meat selections."
  • "They carry a lot of name brand as well as a lot of European ones."
  • "Today I discovered a delicious whole grain bread...and naan!"
  • "They have a great selection of ethnic foods at very good prices."
  • "Wonderful selection of foods featuring European items along side US staples, both at fantastic prices."
  • "There was a huge variety of meats and frozen items."
  • "They have a rather large variety of cheeses compared to other bargain stores in the area."

Cons:

  • "The variety of products was quite limited."
  • "But they don't have a lot of good organs food I wouldn't go here just go to ur usual grocery store."
  • "Most of the stuff's not priced or there's not expiration dates and there's no shelf tags."
  • "If you find a product you like it probably won't be there next week. Their sales on name brand items are limited to a few different flavors."
  • "I didn't find as many unique european items, nor as much organics as compared to the larger Aldi stores."
  • "Their produce section is a bit of a joke. If they have something, it can look pretty questionable in how long it might last and their selection is almost non-existent."
  • "Brand name products are not cheaper than any other store."

Customer Service

Pros:

  • "Friendly employees and very helpful."
  • "The staff was polite and courteous."
  • "Store is always clean and staff is very friendly."
  • "The staff was very friendly."
  • "Everyone is so friendly and helpful."
  • "STARR helped me with a return of 2 back braces. She was very helpful and courteous while still tending to other store business."
  • "The workers are very nice."

Cons:

  • "Also they need to work on customer service assistance at the self check out, no one is right there to help customers."
  • "The staff is not the most friendly in the world."
  • "TERRIBLE CUSTOMER SERVICE."
  • "Instead of calling someone else over to help, or helping me bag, or perhaps lend a hand when I drop the contents of my purse, they will let you struggle."
  • "Both of these experiences were by 2 seperate employees, and both of them were store managers, 1 male, 1 female."
  • "Instead I seemed like and inconvenience to them as they are trying to 'help' the next customers."
  • "Also, is anyone happy who works there? It's like this is an EAST German grocery chain, lol. Seriously, nobody ever seems happy, just exhausted and exasperated and really tired of dealing with the entitled 2023 society we live in."

Pricing and Value

Pros:

  • "The produce is very fresh and priced competitively."
  • "Quality meats for lower prices."
  • "This place has the best prices and product selection of any grocery store I’ve been to."
  • "You definitely can save tons of money here."
  • "Sale items were much lower than shoprite, giant and walmart."
  • "The prices are AWESOME!"
  • "Prices are unbelievable low! Lower than Aldi's and Walmart!"

Cons:

  • "Their prices were high. Honestly Walmart prices are way better."
  • "Your items will ring up at higher prices then marked at the shelves."
  • "Prices aren't that great."
  • "Frankly, I was disappointed with their product selection, produce and prices."
  • "The prices were not, on average, any better than those of other stores."
  • "The sale prices were reasonable, but I found their other prices a bit high."
  • "Prices aren't as good as Aldi but a little better quality."

Store Experience

Pros:

  • "Just opened. Very clean as expected."
  • "I love the open concept of the building, it is very modern and sleek."
  • "It's a very clean and organised store."
  • "The store is super clean, the aisles are wide and although the assortment of food was not as large as what you would find at a large chain grocery store, the quality is very good too."
  • "Everything from the outside to the inside is a contemporary design."
  • "Very nice store inside. Well stocked and managed, decent prices."
  • "Such a beautiful supermarket. Great European items that u can't find anywhere else for good prices."

Cons:

  • "Keep in mind, there are plenty of workers walking around, but only 1 lane open when you have more than a few products."
  • "There were only two checkout lines available, and they were crowded and slow."
  • "The only thing I can say negative is that they don’t have enough cashiers."
  • "The only thing I don't care for is the checking out process, I always feel rushed."
  • "Empty boxes all over the place. Shelves were really empty."
  • "The inventory is always low."
  • "The one complaint I have about Lidl is the check out area. It's designed poorly and doesn't flow correctly."

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