"Anyone I asked for help, they knew the aisle right off the top of their head and were so willing to help."
"The staff is always polite and willing to help in anyway they can."
"Very helpful, and courteous staff."
"The people working were so nice."
"The girl at the courtesy counter was so nice and helpful I didn't expect it to go so smoothly."
"The workers are very professional and very friendly, helpful to people especially at ShopRite Pharmacy."
"Staff is helpful and friendly."
Cons:
"Had a horrible experience tonight lines down the aisles ask the manager if he could open more lanes telling me he has to hire more people unprofessionally while walking away talking under his breath."
"ERIKA is rude and very unwelcoming."
"The pick up area here has the rudest workers."
"I have been to this shoprite multiples times and I have never received such terrible customer service like I did today."
"Go to this store regularly and spend 500 dollars every other week and at self checkout I'm accused of stealing."
"I was very rudely approached by security who, rather than calmly explaining their policy, frantically demanded that the puppy be removed from the premises immediately."
"The most rudest cashier I have ever encountered in my life... I was legit just shamed, and scolded by a young adult man."
Store Layout & Accessibility
Pros:
"There is also now a self checkout line which is nice."
"I’m handicapped and the store provides convenient parking and scooter to use."
"The store was renovated and has been expanded. It is clean, well stocked, and the staff are very helpful."
"The recent remodel has made efficient use of the floorspace, to the extent that the store seems twice as large in some areas."
"Newly renovated this year with ample parking and self-check out registers."
"The remodeling is done and the store is beautiful. Gorgeous produce section."
"The store is still under construction however, you can tell that it will be beautiful inside and a pleasure to shop for groceries once it's complete."
Cons:
"Aisles are too narrow, constantly clogged with people and parking is always a problem. 20 minutes in checkout line with only 1 cart ahead of us."
"Produce is tossed around and not too fresh."
"The signage regarding the prices of an item are rarely located near the item."
"The way the store is setup also makes it feel very crowded."
"Display items are pushed along the aisles making it near impossible to walk through without bumping into another person."
"The aisles are narrow and small."
"This place does not have enough parking during holidays or weekend."
Product Quality & Selection
Pros:
"Their hot bar was stocked with tons of variety. The cold bar as well."
"The shelves were well stocked and carries more variety and choices compared to Stop N Shop."
"This is my favorite grocery store in my area... The store is also always really clean and well-stocked so I never have to worry about them not having what I want."
"The cakes were designed perfectly."
"We all agreed it matched or topped some of the best bakeries familiar to our area."
"They have the best rotisserie chicken that will melt in your mouth."
"They have great prices on everything I need, especially meats and produce."
Cons:
"USED to be the best floral department around, less so now. Less selection, higher prices."
"ROUNDWORMS IN SALMON, YUCK. The last 3 salmon pieces I bought at this Shoprite ALL had round worms in them."
"Too much junk food and not enough vegan options."
"Produce is often rotten and they have run out of numerous items on my list."
"Fresh veggies are not that great."
"Fruits and vegetables are not fresh and very pricey."
"This place use to be pretty great but has fallen in recent years. Items are consistently mislabeled and disorganized."
Customer Experience
Pros:
"The best place to shop. Very professional, courteous, helpful and very honest people working here."
"You can even have a nice conversation while waiting to be checked out."
"Service is friendly and lines move quickly."
"The cashier are friendly and efficient and there are a few baggers who are so pleasant to talk to while checking out."
"The checkout and baggers are always courteous and efficient."
"Most effectively run checkout. Well stocked and clean floors, shelves, food areas, etc. There are always available carts, 2 sizes and friendly helpful workers."
"In and out in twenty minutes at 8AM on a Tuesday. Still the most friendly staff of any grocery around."