AMF Garden City Lanes Reviews Summary

Category: Bowling alley

Address: 987 Stewart Ave, Garden City, NY 11530, USA

Phone: +15162220808

Rating: 4.2
based on 138 reviews.

Customer Service

Pros:

  • "Staff was friendly and helpful. This place is very kid friendly."
  • "Loved the service by Gisele and Mika."
  • "The staff were very friendly, and kind."
  • "Staff at Garden City Bowl is amazing!!!"
  • "Staff was on point and couldn't be nicer."
  • "The staff made sure we had a great time and gave us excellent service regardless of how busy it was."
  • "The staff were incredibly friendly and accommodating, ensuring that every guest felt welcomed and comfortable throughout our event."

Cons:

  • "Also, when we ordered food, it took much too long to come out and the place didn't look all that packed for that to be excused."
  • "Paid for unlimited bowling and they then changed our lane 3 times, then shut us down after 1 game saying we only paid for 1 game and wouldn’t help us out.....service is terrible!!!"
  • "The lady at front door is so rude need better customer service."
  • "Servers were great. People behind the desk were not great at all."
  • "It wasn't a good experience, the girl wasn't professional."
  • "Such an unpleasant experience, the woman who works at the check-in counter really shouldn’t be dealing with customers."
  • "The staff isn't too friendly, I don't think I see them smile when requesting services or ordering in the food court."

Facility and Equipment

Pros:

  • "This bowling place has a great atmosphere and I may have bowled here in the past!"
  • "This bowling alley is a good spot to take the fam or just u and a date...the beer and food is decent and the bowling with the lights is pretty good the kids dig it."
  • "Best bowling alley I've been to in a while, plenty of lanes, decent arcade, good price, servers that take your order at the lanes, fully upgraded, really nice."
  • "The venue itself was fantastic, with brightly colored lanes, upbeat music, and a lively atmosphere."
  • "Nice, clean lanes with a lively atmosphere."
  • "Great professional grade bowling lanes and decent food options."
  • "Nice place to spend an evening with friends or for a party, lots of fun! Clean place and nice lanes."

Cons:

  • "The lanes are outdated if you're going with kids you're playing with bumpers the entire game or get 2 lanes."
  • "Need to be renovated, especially the lanes. Bowling balls take a long while to come back and pins would fall down by itself."
  • "Not the garden city lanes I remember from the early/mid 90's. The Lanes now are just par for my liking."
  • "Watched someone open nacho cheese with their mouth. Food stand was unattended and the bathrooms are dirty and broken."
  • "Terrible design. They have removed all the seating at the lanes that makes bowling a nice family or group event."
  • "DIRTY/OUT DATED/DAMAGED BALLS/ Find another bowling alley."
  • "Honestly not a place I would recommend. The leaves are horrible. They are never oiled. When you tell the front desk of the issues, they just don’t care."

Pricing and Deals

Pros:

  • "Great prices and unlimited bowling after a certain time."
  • "I found the prices to be overall reasonable and the service was great."
  • "Staff was great though and prices are reasonable."
  • "Went on a Sunday afternoon with a Groupon special. It was super easy to redeem at the front desk and included 2 hours of bowling with shoes included for 35 dollars."
  • "Really nice bowling alley. Went on a Sunday night. Was very quiet. 3 games and shoe rental came to just over $17."
  • "Affordable bowling alley for students."
  • "Awesome place to hangout good lanes but not enough ball size selection. it's charged per person and by game, not time after 9pm there is an unlimited bowling deal at $22 on selected nights."

Cons:

  • "Ordered a coke and disaronno because the banner on their TV bowling screen said it was $2. After the girl made the drink she asked for my card and when I got the receipt she charged me $20 for 2 drinks!"
  • "Once I found out the price, we left. $8 per person per game. Plus $5.24 for shoes. Four people times 3 games plus 4 pair of shoes equals $117 before tax."
  • "Food at any of these places are pricey, and the wings are too salty!!"
  • "Spent $220.00 for 2 lanes, finger food, beverages, arcade games 8 people. Money not worth the environment."
  • "Website said $3.09 per game. When I called them to make sure the price, he was rude and gave me $3.89 per game."
  • "This bowling alley is so UNPROFESSIONAL. THEY OWE ME $662.54 FROM MY BIRTHDAY PARTY THAT DID NOT TAKE PLACE IN FEBRUARY OF 2020."
  • "The place was clean and food was good....but I went with a groupon deal which the worker their refused to accept....gave me silly excuses."

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