Address: 987 Stewart Ave, Garden City, NY 11530, USA
Phone: +15162220808
Rating: 4.2
based on 138 reviews.
Customer Service
Pros:
"Staff was friendly and helpful. This place is very kid friendly."
"Loved the service by Gisele and Mika."
"The staff were very friendly, and kind."
"Staff at Garden City Bowl is amazing!!!"
"Staff was on point and couldn't be nicer."
"The staff made sure we had a great time and gave us excellent service regardless of how busy it was."
"The staff were incredibly friendly and accommodating, ensuring that every guest felt welcomed and comfortable throughout our event."
Cons:
"Also, when we ordered food, it took much too long to come out and the place didn't look all that packed for that to be excused."
"Paid for unlimited bowling and they then changed our lane 3 times, then shut us down after 1 game saying we only paid for 1 game and wouldn’t help us out.....service is terrible!!!"
"The lady at front door is so rude need better customer service."
"Servers were great. People behind the desk were not great at all."
"It wasn't a good experience, the girl wasn't professional."
"Such an unpleasant experience, the woman who works at the check-in counter really shouldn’t be dealing with customers."
"The staff isn't too friendly, I don't think I see them smile when requesting services or ordering in the food court."
Facility and Equipment
Pros:
"This bowling place has a great atmosphere and I may have bowled here in the past!"
"This bowling alley is a good spot to take the fam or just u and a date...the beer and food is decent and the bowling with the lights is pretty good the kids dig it."
"Best bowling alley I've been to in a while, plenty of lanes, decent arcade, good price, servers that take your order at the lanes, fully upgraded, really nice."
"The venue itself was fantastic, with brightly colored lanes, upbeat music, and a lively atmosphere."
"Nice, clean lanes with a lively atmosphere."
"Great professional grade bowling lanes and decent food options."
"Nice place to spend an evening with friends or for a party, lots of fun! Clean place and nice lanes."
Cons:
"The lanes are outdated if you're going with kids you're playing with bumpers the entire game or get 2 lanes."
"Need to be renovated, especially the lanes. Bowling balls take a long while to come back and pins would fall down by itself."
"Not the garden city lanes I remember from the early/mid 90's. The Lanes now are just par for my liking."
"Watched someone open nacho cheese with their mouth. Food stand was unattended and the bathrooms are dirty and broken."
"Terrible design. They have removed all the seating at the lanes that makes bowling a nice family or group event."
"DIRTY/OUT DATED/DAMAGED BALLS/ Find another bowling alley."
"Honestly not a place I would recommend. The leaves are horrible. They are never oiled. When you tell the front desk of the issues, they just don’t care."
Pricing and Deals
Pros:
"Great prices and unlimited bowling after a certain time."
"I found the prices to be overall reasonable and the service was great."
"Staff was great though and prices are reasonable."
"Went on a Sunday afternoon with a Groupon special. It was super easy to redeem at the front desk and included 2 hours of bowling with shoes included for 35 dollars."
"Really nice bowling alley. Went on a Sunday night. Was very quiet. 3 games and shoe rental came to just over $17."
"Affordable bowling alley for students."
"Awesome place to hangout good lanes but not enough ball size selection. it's charged per person and by game, not time after 9pm there is an unlimited bowling deal at $22 on selected nights."
Cons:
"Ordered a coke and disaronno because the banner on their TV bowling screen said it was $2. After the girl made the drink she asked for my card and when I got the receipt she charged me $20 for 2 drinks!"
"Once I found out the price, we left. $8 per person per game. Plus $5.24 for shoes. Four people times 3 games plus 4 pair of shoes equals $117 before tax."
"Food at any of these places are pricey, and the wings are too salty!!"
"Spent $220.00 for 2 lanes, finger food, beverages, arcade games 8 people. Money not worth the environment."
"Website said $3.09 per game. When I called them to make sure the price, he was rude and gave me $3.89 per game."
"This bowling alley is so UNPROFESSIONAL. THEY OWE ME $662.54 FROM MY BIRTHDAY PARTY THAT DID NOT TAKE PLACE IN FEBRUARY OF 2020."
"The place was clean and food was good....but I went with a groupon deal which the worker their refused to accept....gave me silly excuses."