"Mike was very friendly, very informative and worked with me to help get me my dream car."
"Mike, Adam, and Issac were helpful, informative, courteous, kind, and downright fun."
"Mike helped us- he was very personable, informative and listened to our concerns to help us get exactly what we needed."
"The entire staff here is great, everyone is helpful and very knowledgeable about the cars they sell and work on."
"Mike is knowledgeable, personable and I left feeling like I became part of the integrated automotive family."
"Mike was very friendly and very helpful."
"Mike Eichvald in sales played no games and made the deal quick and easy."
Cons:
"Anthony tried to bill me for $1590. He did not remember ever talking to me about the $1200 estimate or any of our 3 very clear and detailed conversations."
"Now I’m not sure if I should believe any of the other 'issues' they found."
"Unfortunately over time quality of customer service, and frankly the intelligence and competence of the car technicians has went down the drain."
"Lazy and incompetent mechanics are a good reason not to use this place anymore."
"Bob, did not follow through with his promises to 'take care of me' and Stephan was rude and abrupt."
"None of the issues were resolved. Also told me my wheels needed alignment but I just got my wheels aligned and rotated at Mavis."
"They also charged me after I already paid for services with my tire."
Vehicle Quality and Selection
Pros:
"The vehicle was given a thorough once over, and had repairs made, as well as other concessions prior to me taking delivery."
"They have a unique selection of vehicles that cater to everybody so there is something for somebody."
"Very happy with the car, no issues."
"Most importantly, they made sure my new vehicle was thoroughly checked over for any mechanical, or tech issues and resolved anything that was needed prior to me taking delivery."
"They have gone above and beyond with fixing issues that were overlooked or neglected by a previous garage."
"High quality vehicles and you can trust what you’re getting based on their extensive knowledge in the industry."
"Everything was just as advertised - a clean, low mileage, well-performing car."
Cons:
"However, they don’t have great many cars though."
"Now I have a car with major issues and a $4,000 loss that I am left to deal with."
"It started having problems at week 2... the paint began to wear off where the rust on the front wheel wells had been covered up and started bleeding through."
"The last straw was when I was told that my issue would cost at least a thousand dollars. I took it to another place and it cost 150 (parts and labor)."
"Check engine light came on last night, 1 week after buying Audi."
"I was sold a car a couple of years back took it for a test drive and it was acting up."
"In February it became apparent that the problems were major in that the oil was draining into the engine... No-one there could tell me what was wrong with it."
Price and Value
Pros:
"They're super honest and do their very best to keep repair costs within my budget, where feasible."
"Excellent and very fair prices, shopped around at several places before coming here."
"They gave us an extremely exceptional value for our trade."
"Very reasonably priced."
"No silly fees or hidden charges - and a great buying experience all around."
"The deal was fair, and comes with a 3-month warranty."
"Vehicles are all fairly priced, WAYYY below any of the competitors."
Cons:
"They don't care about us little people... now I can't get a car anywhere because my credit is ruined thanks to them."
"They didn't inflate the price too much over what I could get it for."
"Had them fix my tire problem but they worked on the wrong tire."
"They also offered very fair pricing, so much so, that we did not seek other dealerships for comparison."
"The only negative is that the car could have been detailed a little better before delivery, but I am nitpicking."