Dera Masala Grill Reviews Summary

Food Quality

Pros:

• "Food was good and seemed fresh."
• "Dera Masala have best chapli kabab, seekh kabab, qeema naan, chicken tikka, til wala naan and gyro."
• "Each bite is a journey through authentic flavors, meticulously crafted to perfection."
• "The quality of the food was amazing."
• "The food taste is good."
• "Food tasted too delicious."
• "Their foods were all freshly made and the beef was soooo good."

Cons:

• "Couple of chicken pieces with a lot of tasteless water."
• "Was served chicken with barley any meat on the bones."
• "Goat Biryani has bad stale smell seems like they cooked it days before."
• "The food was all microwaved served piping hot and had no flavor."
• "The chicken curry and lamb curry are both made the same way and with the same flavor."
• "The buffet had not enough food and mostly was not hot."
• "The dishes were empty (only gravy no meat, no puri)."

Service

Pros:

• "The staff is friendly and attentive, and the prices are very reasonable."
• "The service during the pickup was efficient."
• "I also want to give my thanks to Faisal, the front desk person, who tries his best to make every customer happy."
• "Abdur Rahman was our service person and his service was excellent."
• "We were served by Abdul Rehman and he was an excellent server."
• "Overall, the service was great, and the lady at their front was taking care of everything herself."
• "The service was friendly and prompt and all our food was delicious."

Cons:

• "This restaurant simply does not understand the value of loyal customer."
• "I seriously don’t understand why they are saying open when they are actually not, wasting the valuable time of the customers."
• "This entire experience was bad. We waited an extremely long time for our food."
• "did not like service as well."
• "The owner is an outright thief hustling people for $1 or $2 per dish extra."
• "Very bad service. Lady at the front is very rude, she needs to learn how to behave with customers."
• "Poor customer care. Didn't serve water!"

Ambiance and Cleanliness

Pros:

• "They have enough parking spots and eating area was clean."
• "Ample parking and dinning space."
• "The restaurant has a great ambience and a good variety of South Asian dishes."

Cons:

• "The interior was rather drab and can use a woman's touch."
• "The interior was even worse than I remembered, very depressing."
• "The place is very dirty."
• "There were roaches on the wall."
• "Saw roaches all over the counter and it was disgusting to look at."
• "The table was dirty and we waited for someone to clean that table but no one showed up so we had to clean that ourself."
• "Toilets are dirty with garbage overflowing, condensation water leaking from the AC air vent in dining room."

Value

Pros:

• "Very affordable buffet $10 yummy ... I highly recommend this place."
• "All you can eat Indian lunch buffet for $10!"
• "The place is reasonable for an iftar or dinner at a reasonable price."
• "Very reasonably priced."
• "Best desi food I've had in NJ and for excellent prices as well."
• "It’s reasonably priced."
• "Great buffet for a very good price $11.99."

Cons:

• "The food has good flavor but way too expensive for what you get."
• "I believe this happened because of the poor management and it was overcrowded."
• "The food taste is good but the quantity Is very less and not good enough."
• "Waste of $50 when it should have been more than $30 max."
• "Bottled water is extra charge $1.50 and not included in Buffet ($12)."
• "But charging people double for for the same amount of food I bought last week is simply ripping customer off."
• "we paid full price for the buffet and left hungry."