Korean Barbecue (Seoul Garden) Reviews Summary

Service

Pros:

• "The service is great for dine-in or take-out."
• "Friendly staff who take the time to help new customers shake off the anxiety."
• "Service is always attentive and friendly."
• "The waiters were not only attentive but super welcoming and even thanked us for coming not many places do that."
• "Service was excellent."
• "Wait staff and owner made sure my dine in experience was pleasant."
• "Service was prompt and friendly."

Cons:

• "The waitress definitely needs to learn people skills."
• "Hostess was super rude over the phone and in person."
• "It is difficult to find words to describe how surprisingly, shockingly, unexplainably rude our waitress was."
• "Waitress drops the check on the table without having said *literally anything* to us since our arrival except 'ready to order?'."
• "The server decided that they disliked their tip and chased us to our car and demanded a bigger tip."
• "Service was good but not excellent (language barrier)."
• "Poor service and staff that genuinely seem overwhelmed with 10 tables split between two servers."

Food Quality

Pros:

• "The spicy beef bulgogi which was also very delicious."
• "The bibimbap was delicious."
• "Really good soups and stews I'm discovering something new every time that I try Korean food."
• "The food is tasty, very flavorful, and depending on what you get, spicy!"
• "The food is amazing! It always was and still is!"
• "The bulgogi was insanely delicious and well worth the price."
• "The food is super tasty and authentic."

Cons:

• "It's not as good as some other Korean restaurants in NYC."
• "The kalbi is drenched in msg sauce and had a taste of soap."
• "Ttoekbokki- NO. Regular bibimbap - no. Kimbap - meh. Triangle kimbap- meh. Kimchi - meh."
• "Saeng Sun Jun was blatantly frozen food and the Yukgaejang soup tasted a little spoiled."
• "Bulgogi tasted like it had either turned or was cooked in something left sitting out for the last few days."
• "I regret coming back because I unfortunately had food poisoning."
• "Our chicken bar-b-q was served without lettuce leaves to wrap them in."

Atmosphere

Pros:

• "We were in and out in 30 minutes, so it’s the perfect spot for a quick lunch."
• "What I truly like is the family atmosphere among the staff when they eat together."
• "It’s a small spot with a very cozy atmosphere."
• "The atmosphere was very friendly and welcoming."
• "Perfect for date night with your boo❤️ or girls lunch date its a cute and intimate restaurant."
• "The place had a very comfortable atmosphere."
• "The small interior makes the restaurant feel cozy."

Cons:

• "The place is a bit small I imagine a big party of 6+ might have trouble getting a seat."
• "The only downside is that there is no double door so in the coldest months of the winter when the door opens and shuts, a cold wind comes in."
• "It is not a suitable place to go with babies unless you are willing to eat while you hold it in your arms!"
• "The inside decore? Well, it's nonexistant."
• "The restaurant is small however the setting is very cozy and intimate, good for couples or smaller groups no more than 5/6 max."
• "Very tiny restaurant."
• "Oh and if there are more than 2 other tables in there it becomes ridiculously loud."

Price

Pros:

• "It can be a little pricey but it's totally worth it!"
• "The food is equal to, or better than many of the other Korean restaurants we've been to."
• "I really enjoy the food. I can be a little pricey but it's absolutely worth it."

Cons:

• "Food was ok. It wasn't cheap."
• "Prices are a little high."
• "It’s already so overpriced."
• "This place you can only do that if you drop about $35 a plate."
• "Very high prices considering the food is quite average and inconsistent."
• "Minus 1 star because the price is too pricy for such a small portion."
• "They are way over priced and the service is slow and rude."

Staff Attitude

Pros:

• "The hostess was very kind to us."
• "Can you say hole in the wall but the best food ever."
• "Great friendly service."
• "The waitress was nice, helped us with pronunciation and even gave us some options on what to order."
• "Also the staff is super friendly, welcoming and will happily answer any questions you might have if you're not too familiar with Korean dishes."
• "Staff is always super kind and the service is quick 10/10."
• "Amazing food and the owners are so nice and welcoming."

Cons:

• "The waitress definitely needs to learn people skills."
• "Hostess was super rude over the phone and in person."
• "It is difficult to find words to describe how surprisingly, shockingly, unexplainably rude our waitress was."
• "The server decided that they disliked their tip and chased us to our car and demanded a bigger tip."
• "Ignored me when I wanted to order. Terrible customer service."
• "One of the waitresses with long hair just look irritated and unhappy."
• "Upon arrival, the waitress wasn't friendly towards my family, especially my kid."