Char Steakhouse Reviews Summary

Food Quality

Pros:

• "Our entrees were amazing!! We got the tomahawk We both loved our dishes - well cooked, so flavorful."
• "Everything tasted delicious especially the macaroni and cheese and lamb chops."
• "Everything was beyond delicious!"
• "Everything cooked to perfection."
• "The steak was tender and juicy."
• "The food was amazing! I had the pork chop and the pop overs were great too."
• "The dry aged ribeye and New York strip steaks are savory, boldly flavorful and tender."

Cons:

• "Steaks aren't the quality they claim."
• "Steak was undercooked sent back came out burnt."
• "The main course, a steak was half fat and had no flavor."
• "The food was bland. Like no seasoning."
• "Ribeys…horrible. Stake temps not even close."
• "The steak didn't have much in the way of flavor."
• "The food here is standard chain restaurant fare."

Service

Pros:

• "The service from start to finish was excellent."
• "Our waiter Emery was outstanding and spot on."
• "Our waitress Sameerah was extremely attentive and knowledgeable."
• "The wait staff is attentive and helpful."
• "The table service is impeccable."
• "Service is top notch and they go the extra mile to make sure the customers are happy and satisfied."
• "Service was fast, friendly and very informative."

Cons:

• "Underwhelmed and disappointed."
• "I can't say I would return or recommend it either."
• "Food and service were mediocre."
• "Waitress was more interested in her bartender than us."
• "The staff does not care about the customer at all."
• "They forced us to valet park and then parked our car right by the restaurant on a public street."
• "Service/waiter not attentive."

Atmosphere

Pros:

• "The atmosphere is always chill, the food never disappoints like never!! Great date night spot with the perfect view by the water!!"
• "Loved the atmosphere. Very chill and relaxed."
• "The vibe was exactly what I wanted, dim, and romantic with a great choice of food."
• "All staff are highly accommodating in every aspect of the dining experience."
• "The outdoor ambiance was relaxing and the drinks were worth every refill."
• "Best ambience, best food, best service."
• "The Service & Atmosphere was Really 💓 Enjoyable in Every way, perfect for a 1st date OR after Many more to Come!"

Cons:

• "Very deceptive business practices at this establishment."
• "Thought that paying $160 for dinner for 2 would include something a little special (maybe an appetizer or dessert thrown in), but no."
• "Not really worth the cost, $100 per person."
• "Owner/manger should be embarrassed for having a $7.50 bottle of wine on the menu and charging $10 a glass."
• "The management has refused to talk to us or reply to our emails."
• "The hostesses at Char are, to be bluntly honest, unprofessional and rude."
• "We felt rushed, the food came so fast."