KPOT Korean BBQ & Hot Pot Reviews Summary

Category: Korean restaurant

Address: 40 Geoffrey Dr, Newark, DE 19713, USA

Phone: +13028009088

Rating: 4.2
based on 226 reviews.

Food Quality

Pros:

  • "The food was delicious. I'm typically not a fan of all you can eat, but the meat and vegetables are served."
  • "Food is good. First time was hot pot only. This time both."
  • "Food was so good, servers were awesome."
  • "The service was unbelievably fast, the quality of the food was impeccable."
  • "Food was amazing!!"
  • "The food was excellent."
  • "The food was DELICIOUS and it was seasoned just right."

Cons:

  • "The food quality was worse than what I remember eating in high school - low quality!"
  • "Tuna was marinated and slightly mushy which was off-putting."
  • "I was not a fan of some of the food like lobsterballs, the scallops all looked like they were a cookie cutter shape taste was ok."
  • "The items were not fresh at the bar at all, fruit was soggy."
  • "Food was ok not the best really."
  • "However, it took a very long time (90 min) to get seated."
  • "Also the food was trash the soup base to my broth was nasty ๐Ÿคฎ."

Service

Pros:

  • "The waiter guided us so patiently."
  • "Our waitress was nice, very friendly, and professional."
  • "Waiters were wonderful and patient with some of us non chopstick users."
  • "Hera was absolutely the BEST and helped us go through the menu and took us through what we needed to do."
  • "Our server today was Zach and he was exceptional!"
  • "Our server Madison was exceptional, her recommendations were on point."
  • "Fredo was our server. He was polite, kind and helpful! Anything we needed he got it promptly."

Cons:

  • "Management has no idea what they are doing here."
  • "The Asian female working at the front desk, probably a host or something, has a very bad attitude that I don't appreciate."
  • "Our server was a nightmare."
  • "It was NOT worth the long wait. You walk in, and all the hibachi's are going, and it was smokey AF!, our server if that's what you want to call her was horrible."
  • "Our waiter Elijah sucked, I guess he either hates his job or was off that evening but he had a hard time explaining, didnโ€™t bring us drinks and the food is to spicy to be waiting on drinks."
  • "The manager of the restaurant was completely inactive. No one spoke to us when we sat down and just gave us the iPad to order from."
  • "After the waiter took our order, we literally never saw him again."

Atmosphere

Pros:

  • "Absolutely fantastic, totally different experience."
  • "The atmosphere is perfect. They play Kpop and it makes you feel like you are sitting in Seoul!"
  • "Everything hands down was a 10/10. Fresh foods timely manor."
  • "Atmosphere was great and we had so much fun for a date night."
  • "What a great experience not only was the food incredibly fresh and tasty."
  • "The atmosphere is hip and loud, ymmv."
  • "The atmosphere is nice."

Cons:

  • "The air was very smoky from the cooked food. The tables were too close together, so it was loud and felt crowded."
  • "The seating was a little difficult because of the set up of the hot pot cooktop."
  • "The sauce station was very messy."
  • "Dark as night. They don't have dipping sauces."
  • "The staff was yelling and joking around like we were not even there, making it very obvious they wanted us gone."
  • "The restaurant was super busy and dark."
  • "The music is way too loud to have a conversation."

Wait Time

Pros:

  • "Yes, this place is very busy and therefore there are waits. First time, I was quoted 1 hour. Today, 30 mins and both times almost exactly in those times."
  • "Not sure why all of the bad reviews are because of the wait time. You can't fault a restaurant for having a lot of people who wanna eat there."
  • "The wait ended up being half of what they said it would be which was nice."
  • "We had a wait time of 1 hour 45mins to be seated, which we expected."
  • "The wait time tho was about an hour or so for me but with how much business this restaurant has itโ€™s worth it."
  • "We were told 2 hour wait and may not even be seated. We only waited 10 minutes and was in and seated."
  • "The wait time is always 2+ hours so best to come and put your name on the waitlist and come back later."

Cons:

  • "However, it took a very long time (90 min) to get seated."
  • "The wait times have been consistently horrible since it's opened in January."
  • "They also do not take reservations which kind of sucked because I waited 2 hours both times and there's not a whole lot to do around the location."
  • "Huge wait times, my wife and I have been trying to go here for a while and honestly it was a bit of a disappointment for the money."
  • "The service left a lot to be desired. They could have done a better job explaining the process."
  • "The music although great choices is very loud and since the tables are big in order to accommodate the food, don't expect to have a conversation."
  • "Well why would a restaurant not take reservations especially when you have a larger party on Friday and Saturday?"

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