Target Reviews Summary

Category: Department store

Address: 621 W Edgar Rd, Linden, NJ 07036, USA

Phone: +19084741733

Rating: 3.8
based on 137 reviews.

Organization and Cleanliness

Pros:

  • "Items are stocked better than at Walmart."
  • "Clean and well-organized Target but the checkout process is a bit painful."
  • "The store is always kept clean."
  • "Even during remodel, the store is a pleasure to shop at! Pleasant staff, roomy aisles, quality merchandise and now Starbucks inside!"
  • "The store is clean and organized."
  • "This Target location is always well stocked and basically has everything I need under one roof."
  • "Store is thoughtfully laid out and easy to gather items you need and dont need."

Cons:

  • "This store has became so unorganized."
  • "The beauty section is horrendous."
  • "Honestly, the trashiest Target I have ever visited."
  • "The store is a mess in many departments."
  • "The store is ridiculously unorganized and cashiers were of no help."
  • "I swear half of the items are in the wrong location and never put back by employees."
  • "The beauty/haircare section seems the hardest hit. The shelves are almost completely bare!"

Customer Service

Pros:

  • "The security guard was truly the only person in there that treated me like a valued customer."
  • "Jasmine a store employee was extremely polite and very helpful."
  • "I had to return a couple items and they were pleasant and efficient."
  • "Customer service (when available) has always been polite and helpful."
  • "Kelly from the Customer Service Desk went out of her way to help me in answering my questions and was very professional. THANK YOU!!!"
  • "The employees are then courteous and helpful."
  • "Lawrence was really helpful and even helped me with some suggestions before finally making my decision."

Cons:

  • "When asking for help you get a rude answer."
  • "90% of the employee working there are rude and refuse to help."
  • "Poor customer service, made us waste our time driving there and all the time we spend arguing for something that was targets fault and they didnt even help us getting the product."
  • "Unfortunately I have had some not-so-friendly encounters in the customer service area."
  • "Really deserves zero stars. Associates are not properly trained to deal with customers."
  • "The people on the Guest Service dont know what they are doing or how to talk to customers."
  • "Ms. Eva at the order pick up counter needs to be retrained on her customer service skills."

Checkout Experience

Pros:

  • "Self-checkout was fast."
  • "Checkout was quick though and there is plenty of parking."
  • "Even when busy, I almost never have to wait too long in line."
  • "The pickup service is fast, convenient, friendly, they never make mistakes with me."
  • "It was very clear where to pick up your order."
  • "I prefer checking out with a cashier instead of self check out que."
  • "I loved the experience I ordered two games for a Switch Lite. I went there to pick it up everything went smooth I went straight to Customer Service I was the first person on the line I showed ID and got my games."

Cons:

  • "Checkout lines are usually long."
  • "The lines are also usually terribly long."
  • "Worst Checkout experience I’ve had at a Target in my 25 years of life."
  • "Came into the store and only ONE register was open causing people to wait for the 3 self checkouts that were backed up with people with large orders."
  • "Got to the check out and one lane was open. ONE LANE FOR A SATURDAY NIGHT!"
  • "Horrible service. The female cashier and 'manager' Mrs.k were using profanity in front of a line filled with customers."
  • "I’m trying to comprehend how target could have ONE person working the exchange/return/online pickup desk during holiday season."

Stock and Availability

Pros:

  • "Used to love this Target. They always were clean, uncluttered and in stock with everything I needed."
  • "Never had a complaint about Target or this store that wasn’t rectified quickly and efficiently."
  • "I always shop at target that mean is is the two go store for everything and it’s only 5 miles from my apartment and his food it is clothing it has stuff for the house is just the all-time comfort store."
  • "I love target is the every day store we need any and everything a shop that weekly it has better quality food clothing, and a good selection of other products in the store."
  • "Never have to worry about things being out of stock."
  • "They almost always have everything in stock."
  • "This Target has a built-in​ personal pizza place, that's kind of neat."

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