Walmart Supercenter Reviews Summary

Category: Department store

Address: 470 NY-211, Middletown, NY 10940, USA

Phone: +18453420222

Rating: 3.8
based on 272 reviews.

Store Cleanliness and Organization

Pros:

  • "They also re-renovated the entire store n it's very clean n easier to find things once you get used to the relocation of all products..."
  • "The store is relatively clean, bathrooms are usually ok."
  • "Walmart is very clean and organized.. and some have been there for many years who know you by name, ask how are you, your family and the grandkids.. I truly appreciate that."
  • "The floor was quite impressive, it was the first thing I noticed, how clean and shiny the floor was."
  • "Clean, well lit, fresh foods and produce."
  • "This Walmart is changing the layout of their store. It’s actually a good change."
  • "Nice store, well stocked, plenty of parking and very nice employees, at least the ones we came in contact with."

Cons:

  • "Store is messy and dirty."
  • "A grocery department should be clean & organized but this store failed to get that memo (produce dept is dirty- floors, where fruit & veggies are kept)."
  • "The store is frequently dirty."
  • "Dirty and unstocked."
  • "This is definitely the worst Walmart that I have stepped foot in."
  • "This is the worst Walmart I have been too. The food section, especially the frozen food, smells like rotting meat."
  • "This store was disgusting, food on floors, shelves broken hanging down, empty shelves."

Customer Service

Pros:

  • "Ken in the Deli area made my shopping experience good. He was patient, kind and funny as I made my selections."
  • "Julia was her name and she was working in the hardware dept on 1/25/2019. I give Credit where credit is due. AMAZING employee that turned a bad review into a good one instantly."
  • "Miracle is excellent with her skill, leadership and has an AMAZING personality and skill both professional and personal."
  • "The staff at Walmart optical are patient and kind. They are very helpful and try very hard to do the best job."
  • "The deli is pretty fast and friendly."
  • "Pleasant employees always willing to help/assist with any problems you might have."
  • "Helpful associates, had two approach me at different times in the electronics to help me find what I needed, I never once needed to track anyone down for help."

Cons:

  • "Most cashiers are unpleasant, and frustrating to deal with."
  • "To say the staff is inept and lackadaisical is being nice."
  • "Customer Service employee had a poor attitude when trying to purchase an item."
  • "Stock clerk had an attitude when I asked to have a hair trimmer from a locked cabinet."
  • "Very rude and uncooperative associate at the customer service desk."
  • "This workers here don't like helping people. And management is thumbs down."
  • "Help is not a word they seem to understand nobody is ever around."

Shopping Experience

Pros:

  • "I ran in during my lunch this evening needing some supplies for a leak in my home. I found everything that I needed and was in and out of the store without any problems."
  • "Check out was fast."
  • "The employees are nice, the shelves are well stocked, & it's clean compared to other Walmarts I've been to."
  • "Wal-Mart really has stepped up their game since I was a teenager. Their clothes are actually very fashion forward and high quality."
  • "Always go to Walmart for my supplies or whatever I need."
  • "You can find everything you need in this place. Prices are reasonable, wide selections, fresh produce, aisles are aways stocked."
  • "Local Walmart that usually has whatever we might need at any given moment in time, i mean it's a Walmart."

Cons:

  • "Lines are always long, including self check out."
  • "Never enough cashiers at this location & the self check out closes at night."
  • "Either 1 cashier or no cashiers is the story of the hour."
  • "no cashiers all self check out. if I wanted to work I'd fill out an application. then security wants to check your receipts like you stole something."
  • "Lines are ALWAYS horrendous."
  • "It's ridiculous that I'm spending more time in line then shopping (1/2 hr) because they only have a few chasiers open and the lines are enormously long."
  • "Absolutely hate coming to this store. There are rarely any registers open forcing everyone to use the self check out."

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