GIANT Reviews Summary

Category: Grocery store

Address: 65 PA-611, Bartonsville, PA 18321, USA

Phone: +15704211797

Rating: 4.3
based on 183 reviews.

Store Experience

Pros:

  • "Always find what I need."
  • "The location is relatively easy to access."
  • "Right next to a Tesla super charging station is this great store where you can get fresh produce and even a hot prepared meal at the deli."
  • "Usually pretty crowded, lines move pretty fast."
  • "It's clean, well lit, has a good layout, and the associates are friendly and helpful."
  • "The store is always clean."
  • "This store is clean, and very well stocked."

Cons:

  • "Seems like they changed the hours. And the store now closes at 11pm instead of 12am."
  • "Just got finished shopping and I have to tell you it has become a real pain, needed several items that again we're being stocked by a giant associate that had boxes placed so you could no easily reach an item or they themselves are in the way and do not move??"
  • "Toting two young children I trekked across the parking lot witch no longer has any crosswalks marked."
  • "Check out is an excruciating task when you have to wait in line for over a half hour?!?!?"
  • "Upon arriving over half the parking lot was closed for blacktop resurfacing."
  • "In every aisle, there are people you gotta squeeze past."
  • "Well now, May 2021 the place is FILTHY absolutely filthy...floors shelves and products with unknown substances smeared on them."

Product Selection

Pros:

  • "Dig the produce, meats, and deals. And always use my gas points."
  • "The meat cases are always filled with good variety and nice looking cuts of meat."
  • "They carry a ton of gluten free options."
  • "The store carries a wide array of products and always has fresh produce."
  • "Usually always fresh produce and a variety of organic."
  • "They are one of the only area stores to get the cotton candy grapes."
  • "I especially like the selection of cold cuts after hours."

Cons:

  • "This past visit they didn't have my honey turkey."
  • "The produce section has been terrible and inconsistent for a while."
  • "The fish dept is hit or miss though, half of the time they are out of some stuff."
  • "Every time I turn around it seems this store stops carrying something I'm looking for."
  • "The healthier shelf items; such as, no salt added or no sugar added are on average out of stock."
  • "Prices on Deli meat is even higher."
  • "They consistently mark their products in the meat department with prices of products that are not in that area or they don’t have."

Customer Service

Pros:

  • "An employee named Everett saw me waiting and directed me to a line he was just opening."
  • "I do want to commend Gino in the dairy section for his fine customer service."
  • "Friendly staff willing to help and answer questions."
  • "Staff are always informative and friendly."
  • "The staff I spoke with were all very friendly and helpful."
  • "Fantastic customer service! Thought I lost my phone in the store and the customer service folks got the manager to review the store cameras to help me look."
  • "Everyone who works here is always kind and helpful!"

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