ShopRite of New Hyde Park Reviews Summary

Staff and Service

Pros:

• "I have witnessed a woman in the deli department doing amazing work and a young man stocking shelves like a rockstar."
• "Can't say enough about this place...ALWAYS clean...shelves ALWAYS stocked..."
• "The store was full of great friendly staff and the store was fully loaded with a great assortment of products."
• "John, the manager, immediately called back and rectified the situation."
• "Craig in the seafood department has outstanding customer service."
• "Employees are cheerful and hardworking."
• "staff is very friendly and always there to answer and help you find what you need."

Cons:

• "Some Items were missing from my last delivery."
• "Order pickup is a joke at this store."
• "Night customer service is rude and inflexible."
• "Customer Service tried to play BS games when trying to cash my Lottery winning ticket."
• "For the most part, the staff is miserable and rude."
• "The customer service is deplorable."
• "Staff at the scan yourself out registers are not friendly."

Cleanliness and Layout

Pros:

• "Store clean. Restrooms CLEAN!!"
• "LOVE THIS SHOP-RITE 💘, VERY CLEAN..."
• "It’s clean, organized, and a good majority of the time, has items in stock."
• "Despite being very busy most of the day, the store was clean and organized."
• "Very clean all over."
• "Every time I have been there, it's been very clean."
• "Clean and tidy."

Cons:

• "The store is not clean."
• "Not sure what's happening to the New Hyde Park, NY store but it's starting to look trashy...suddenly it's dirty, a huge mess, total disarray, aisles blocked."
• "The whole meat / poultry section had a horrible rotting stench and spoiled vegetables."
• "Poor sanitization. Shopping carts are not properly sanitized."
• "This place is a joke it’s filthy garbage in the parking lot of shopRite new Hyde Park."
• "The market is in disarray. It is very crowded and not too tidy."
• "This particular area has been neglected. It's dirty and there's a lot of dust on the walls by the door."

Product Availability and Prices

Pros:

• "The deals here are satisfying. They have everything you would pretty much want and need. They're now 24hrs again."
• "There is hardly a product you need that you cannot find."
• "Prices good."
• "Fruits & Vegetables are extremely fresh and the prices are very acceptable."
• "Most of the prices now are lower than Stop & Shop."
• "Some of the lowest prices and their store brand is good quality."
• "They pretty much have everything i want in stock plus older items that you cant find anywhere else but this store."

Cons:

• "Their prices aren't as good as Walmart Neighborhood Market... but they are cheaper than Stop & Shop."
• "They are Pricier on Most Items, But Less Expensive on Others!"
• "Their prices are very high."
• "The price discounts otherwise are overrated."
• "A few months ago this place would have gotten a 5, but with so many people flocking to it, they increased their prices."
• "Their grapes are terrible too, they are just way too tiny and they always look old and spoiled."
• "The meat never looks fresh and always sloppily placed."

Convenience and Experience

Pros:

• "No waiting outside."
• "I like having a 24 hour place nearby."
• "First, this place is open 24/7."
• "Late night hours is great incase that last minute shopping ill find things i need i love that they have that deli with fresh foods for lunch..."
• "Always a wonderful experience."
• "If you're looking for hard-to-find items, this is the place."
• "Early Saturday shopping, plenty of parking and the store was not too crowded."

Cons:

• "Parking is horrendous."
• "Very frustrating shopping experience."
• "Parking is a huge challenge at lunchtime and in the afternoons when school lets out."
• "Store would be fine if it existed in a bubble. It is always overcrowded."
• "Parking can be tough during the day..."
• "Parking lot is tough and always crowded."
• "The parking situation is catastrophic!"