"All staff member's are nice and very helpful no matter how crowded or busy."
"The employees are sweet enough to help you with your bags if they see you need it."
"The staff are all chirpy and generally happy to help or direct the line and keep it moving."
"Employees are friendly and helpful, the store is well-stocked, clean and organized."
"The people who work there are always helpful and will help you with what you need."
"The staff are friendly, fast, and helpful."
"The employees are very helpful and friendly as well."
Cons:
"Some of the cashiers in Flat bush one don't have much courtesy to customers."
"50% of the staff is nice and helpful. The other 50% are trash and have bad attitudes."
"Customer service is okay staff always around to assist however cashiers are not too friendly."
"anytime I come to the store to return an item I’m met with one of their managers... she always have such a RUDE attitude!"
"But today I came here with a coworker and I was in SHOCK of the cashier who was packing my bags."
"The cashier who handled my items dropped my avocados into my bag like he dropped stones onto the ground."
"I was EBT-shamed there by one of the employees who shuffles people in the self-check-out..."
Product Selection and Availability
Pros:
"This company continues to make quality products that are STILL affordable even during this massive recession."
"They carry a huge variety of products, lots of gluten-free options."
"The food is nicely displayed. Easy to reach and visibly appealing to consider new options to explore."
"Great variety especially for vegetarian & vegans."
"Basics are almost always in stock and there are enough new products for additional flavour."
"Love the artisan choices of bread and bread rolls."
"They have a great selection of seasonal and unique foods."
Cons:
"Big problem is product selections. Could not find many goods that you can buy in older established Trader Joe's."
"No chicken, no steaks or fish."
"This location sells expired and soon to be expired items."
"When this store first opened it was a disappointment due to the constant occurrence of spoiled and moldy fruit."
"They are awful at stocking stuff. They are out of jars of pears for 3 weeks now."
"CONSTANTLY being out of items like coconut oil, oat milk, different frozen veggies, and other staples."
"A lot of items are missing."
Store Experience
Pros:
"They constantly have people stocking the shelves."
"The way checkout queue was organized was good to see."
"This store is a great addition to the neighborhood."
"Friendly staff and great location."
"Most convenient."
"The staff here, like at all Trader Joe’s, is so wonderful."
"Navigating the well-organized aisles feels like a treasure hunt."
Cons:
"Only 4 stars because the store is always so crowded."
"I wish it was a little bigger, it gets crowded at Peak times."
"The feeling inside this store is if the hunger games had a love child with the MTA subway system."
"This is quite difficult to get to from the metro requiring a bit of a walk and is sited in the basement."
"BEWARE!!! I went in on 9/28 for my usual salad and drink and went home with what I thought was a healthy salad with grilled chicken in it, what I received was a salad with a piece of RAW BLOODY NASTY CHICKEN inside it."
"The line literally went through every aisle of the store."