Trader Joe's Reviews Summary

Category: Grocery store Brooklyn, New York

Address: 445 Gold St, Brooklyn, NY 11201, USA

Phone: +17182430107

Rating: 4.6
based on 340 reviews.

Staff and Service

Pros:

  • "All staff member's are nice and very helpful no matter how crowded or busy."
  • "The employees are sweet enough to help you with your bags if they see you need it."
  • "The staff are all chirpy and generally happy to help or direct the line and keep it moving."
  • "Employees are friendly and helpful, the store is well-stocked, clean and organized."
  • "The people who work there are always helpful and will help you with what you need."
  • "The staff are friendly, fast, and helpful."
  • "The employees are very helpful and friendly as well."

Cons:

  • "Some of the cashiers in Flat bush one don't have much courtesy to customers."
  • "50% of the staff is nice and helpful. The other 50% are trash and have bad attitudes."
  • "Customer service is okay staff always around to assist however cashiers are not too friendly."
  • "anytime I come to the store to return an item I’m met with one of their managers... she always have such a RUDE attitude!"
  • "But today I came here with a coworker and I was in SHOCK of the cashier who was packing my bags."
  • "The cashier who handled my items dropped my avocados into my bag like he dropped stones onto the ground."
  • "I was EBT-shamed there by one of the employees who shuffles people in the self-check-out..."

Product Selection and Availability

Pros:

  • "This company continues to make quality products that are STILL affordable even during this massive recession."
  • "They carry a huge variety of products, lots of gluten-free options."
  • "The food is nicely displayed. Easy to reach and visibly appealing to consider new options to explore."
  • "Great variety especially for vegetarian & vegans."
  • "Basics are almost always in stock and there are enough new products for additional flavour."
  • "Love the artisan choices of bread and bread rolls."
  • "They have a great selection of seasonal and unique foods."

Cons:

  • "Big problem is product selections. Could not find many goods that you can buy in older established Trader Joe's."
  • "No chicken, no steaks or fish."
  • "This location sells expired and soon to be expired items."
  • "When this store first opened it was a disappointment due to the constant occurrence of spoiled and moldy fruit."
  • "They are awful at stocking stuff. They are out of jars of pears for 3 weeks now."
  • "CONSTANTLY being out of items like coconut oil, oat milk, different frozen veggies, and other staples."
  • "A lot of items are missing."

Store Experience

Pros:

  • "They constantly have people stocking the shelves."
  • "The way checkout queue was organized was good to see."
  • "This store is a great addition to the neighborhood."
  • "Friendly staff and great location."
  • "Most convenient."
  • "The staff here, like at all Trader Joe’s, is so wonderful."
  • "Navigating the well-organized aisles feels like a treasure hunt."

Cons:

  • "Only 4 stars because the store is always so crowded."
  • "I wish it was a little bigger, it gets crowded at Peak times."
  • "The feeling inside this store is if the hunger games had a love child with the MTA subway system."
  • "This is quite difficult to get to from the metro requiring a bit of a walk and is sited in the basement."
  • "BEWARE!!! I went in on 9/28 for my usual salad and drink and went home with what I thought was a healthy salad with grilled chicken in it, what I received was a salad with a piece of RAW BLOODY NASTY CHICKEN inside it."
  • "The line literally went through every aisle of the store."
  • "It's always really busy at this one."

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