Trader Joe's Reviews Summary

Category: Grocery store

Address: 259 Allwood Rd, Clifton, NJ 07012, USA

Phone: +19737775020

Rating: 4.6
based on 235 reviews.

Product Selection

Pros:

  • "They have their own brand for a lot of different groceries."
  • "Most items are of their own brand, and are high quality."
  • "They have so many great vegetarian options and I love their fresh fruit and vegetables."
  • "A large variety of organic produce and non GMO products."
  • "Their frozen foods such as samosas, vegetable spring rolls taste fresh and delish."
  • "You can find lots of items that aren't available anywhere else."
  • "Great selections of organic food."

Cons:

  • "Variety is somewhat lacking but I do like how they carry a lot of ethnic food."
  • "One star lost bc this TJ’s stopped carrying the faux lox myokos vegan creamcheese."
  • "The produce is not great."
  • "Stock is always poor no matter the time of day."
  • "This is a smaller TJ's so they don't always have our favorites."
  • "Not everything there is a healthy, so read ingredients and shop smart."
  • "I hate it when I try a product and like it, then they discontinue it!"

Customer Service

Pros:

  • "Products and customer service are excellent as expected."
  • "The staff is always willing to help and the cashiers are very friendly, the management team is doing a great job with the ongoing training."
  • "The staff is great and really honestly friendly."
  • "The staff is helpful and friendly."
  • "The staff is helpful and polite."
  • "The staff here are incredibly friendly and helpful, making the experience even better."
  • "The employees are always respectful and courteous."

Cons:

  • "However every time I go there I find ALL the employees I encounter are rude and unfriendly."
  • "The staff definitely need training in customer service skills."
  • "Customer service is so so, and I feel they tend to a certain demographic of people better than others."
  • "I don't know what type of people they're hiring now, who pick and choose what customers they want to talk to, who appear antisocial, will either not speak, not bag your items or look away."
  • "it was extremely disheartening when I showed up to this store after working 12 hours in a hospital with sick patients to purchase some groceries for dinner; when the front door worker asked me 'is there a reason why you cannot wait in line'."
  • "I like shopping there service was great up until I had to pick up an item at the front desk there were two older ladies there they weren’t friendly at all I would say they were rude."
  • "Usually my experience has always been very good however on this particular day the employee who I went to for a return was not friendly or supportive."

Pricing

Pros:

  • "Awesome pricing - lower than average including organic."
  • "Phenomenal prices for great quality food, drinks, deserts."
  • "The prices are so much better than Whole Foods."
  • "...and best of all their prices are competitive."
  • "Surprisingly cheap prices for what you get and there's a lot of variety."
  • "The prices are what you expect from a Trader Joe's, approachable and affordable considering the amazingly excellent quality."
  • "The prices are way better than I thought they'd be."

Cons:

  • "prices are not reasonable they are high."
  • "Prices are higher than most supermarkets."
  • "Prices are higher than most supermarkets, but the items are rarer and higher end."
  • "Some things priced well, others not such bargains."
  • "This company used to be great, now, it's more expensive than other stores."
  • "Over priced stuff because of where it comes from."
  • "The prices are high (most of them) because of the high quality of the products there."

Parking & Accessibility

Pros:

  • "Wheelchair accessible."
  • "This Trader Joe's is nice and big. Accessible from 46 and Allwood. It has a decent sized parking lot."
  • "Parking should not be an issue, there is ample space for 40 car."
  • "And parking wasn't a problem."
  • "Easy parking makes the visit short and wonderful."
  • "I always park in the area at the far end of the complex and walk to Trader Joe's to avoid the parking headache."
  • "The parking lot is always full but it really isn't a long wait in my opinion."

Cons:

  • "Nice place to shop the downfall is the small parking lot. Parking is a hassle and it seems like any hour of the day I go it is super crowded."
  • "THIS LOCATION IS CROWDED!"
  • "Parking is like crazy πŸ˜‚ everyone fights for a parking spot so be prepared!!"
  • "The parking lot is always a nightmare."
  • "It's crazy hassle to find a place to park."
  • "Parking is a little challenging because of the tight lot."
  • "The parking at this location is a nightmare! It's always busy and congested."

Store Cleanliness & Maintenance

Pros:

  • "The store is always neat and clean which is also appreciated."
  • "The store is clean and so are the restrooms."
  • "The store is well-maintained, making every visit enjoyable."
  • "They are handling COVID well, cleaning all the carts and providing cleaning solutions."
  • "The store looks clean and they really try hard to keep the store safe and well stocked!"
  • "It's always clean, helpful staff."
  • "The store is clean, well kept and pretty stocked."

Cons:

  • "I found the store to be in a mess, this could be because of the high flow in customers."
  • "The place is filthy disorganized and the produce and refrigerated sections need to be steam cleaned."
  • "Shopping carts litter the parking lot making it difficult to even drive through."
  • "The last couple of afternoons that I've visited Trader Joe's, I've come across uncomfortable sweat like odors circulating around."
  • "The store itself is always packed and the isles are way too narrow."
  • "They treat their employees like garbage."
  • "The downside is the parking lot though, during peak times it’s downright dangerous to try to find parking here, it’s so busy and not enough space."

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