Topaze Reviews Summary

Food Quality

Pros:

• "Hands Down!!!! THE BEST CARIBBEAN FOOD on this side of the WORLD!"
• "The food is pretty delicious! However, it is very expensive and, in my opinion, not worth all that money."
• "The food is very good."
• "Such a fun and delicious experience!"
• "Customer service is tops and the food is almost always exactly how I like it."
• "The Goat Head Soup is good from here done on Fridays only."
• "Great food...Exquisite and Intimate....Stimulating cocktails and the Entertainment program."

Cons:

• "Could not decipher what the soup tasted like."
• "The rice was burnt."
• "The butter sauce was so salty if i had high blood pressure, i would have died."
• "The food has fallen off in the past few years."
• "The jerk chicken is ridiculously dry, I mean brittle!!! Absolutely unable to be eaten, no exaggeration!!!"
• "Odered jerk chicken but it had no jerk flavor whatsoever 😒"
• "The jerk chicken was not authentic and very under seasoned."

Service

Pros:

• "Service was great, patient and courteous! Recommend."
• "Wonderful service by the awesome Ms. Felecia. She was very friendly and attentive."
• "The staff are very very nice."
• "The server was so kind and attentive."
• "Service superb."
• "The waitress is very courteous, professional and beautiful."
• "The service is great."

Cons:

• "Staff was very rude."
• "This establishment is horrible at customer service."
• "So I go in there with a friend, he orders his food and the server was so rude and unpleasant."
• "Horrible food even horrible customer service."
• "Staff is extremely rude and uninviting!"
• "Honestly the service is soooo slow it has stopped me from going there anymore."
• "Unorganized and lack of knowledge on how to deal with customers, took too long to take an order."

Atmosphere

Pros:

• "Nice Brooklyn Jamaican Restaurant! Nice bar and dining area with some great music."
• "Inside seems cozy and they have a small bar and tvs to watch games or shows."
• "The ambience is so comfortable and clean, you feel the music in your soul."
• "Chill place."
• "Great spot here for authentic food, plenty of dining space."
• "The atmosphere was very cool and the Live band was amazing we were dancing in our Seats."
• "Nice atmosphere and good vibes."

Cons:

• "It was a bit empty for a Saturday night."
• "This place is dirty."
• "Was meaning to dine in but the music was extremely loud and not suitable for dining room... Lighting was off too."
• "I am not sure if it's me, but there was a live DJ playing old school reggae and R&B music... the DJ raised the volume and it became intolerable."
• "The atmosphere was simple, nice and looked clean."
• "Food wasn’t worth the rude customer service."
• "This place is a hot mess for Dine in."

Pricing

Pros:

• "Appetizers and drinks were a reasonably priced."
• "Price point is good!"
• "It was well worth it and prices are reasonable."
• "I’ll say there is no long line, the price is reasonable."
• "Great food worth spending the money, I definitely will add this place to the list of places to come back to when in nyc!"

Cons:

• "They are not honest. They have one price on the menu board and then charge you a different price."
• "Absolutely unhealthy tried to serve me a piece of salmon(size of yr palm) with like 2 cups of rice and gravy that had no vegetables for 15 bucks."
• "The food is delicious but cashier is robbing customers....."
• "Please stop having your cashiers robbing people then hiding the receipt."
• "Their price are so high."
• "I got a shock with the prices when I got the final bill."
• "We were charged almost $20 for 6 shrimp and cold rice."

Hygiene

Pros:

• "They have been following all the covid19 protocols and I greatly appreciate that."
• "Nice looking place and clean."
• "This place seemed to be well kept."
• "The Place is nice and clean."

Cons:

• "Also health department needs to check this place out and shut it down for being unhygienic."
• "Once I got home I noticed there was a piece of STEEL WOOL in my food."
• "The entrance to the take out was full of trash."
• "There was wayyyyy to much oil in the pasta."