Amici's Restaurant Reviews Summary

Food Quality

Pros:

• "The food was absolutely delicious we tried the 4 Frommagio Neapolitan pizza and Chicken Cutlet sandwich and both did not disappoint!"
• "Everything was fantastic. So perfectly seasoned, cooked to perfection, fresh, flavorful and well done."
• "The food was absolutely delicious - our favorites were the Chicken Marsala, Shrimp Oreganata, Muscles, Campania Salad, and Eggplant Parm."
• "Everything was balanced, fresh and absolutely perfect."
• "The Margherita pizza was excellent. Beautiful, thin crust."
• "The food is fresh, delicious and super tasty!!"
• "The pizzas are better than any I've tasted anywhere in NY or NJ and up there with the pizza I've had in Italy."

Cons:

• "The broccolini had a bitter garlic burned taste and they were over cooked."
• "The basil with sausage pizza and smoked mozzarella was very salty."
• "Marinara sauce for mozzarella sticks was more watery than what we have in other restaurants."
• "The pizza was soggy and flopping."
• "The crust, which is usually one of my favorite things to eat was bone dry and brittle."
• "The braciole was undercooked and raw inside."
• "The meal was cold, the pasta was mushy, the sauce was broken and tasteless."

Service

Pros:

• "Food was terrific as well as the service."
• "Quick and effective on the phone, and food was ready on time."
• "Service is always great... Fast friendly and courteous."
• "Leslie our waitress was awesome and the servers they were on their point on all aspects."
• "Service was great, attentive & quick."
• "Our server Marcella was top notch."
• "The service is genuine, attentive and thoughtful."

Cons:

• "I would never go back because of the service."
• "I felt like I was a burden to the wait staff."
• "The accomodations weren't great, it was 15 of us and it wasn't a surprise we were coming, still they scrambled to get us started from getting drinks to cleaning up the tables."
• "It was my first time there and I will never go there again."
• "Service was non-existent and rushed."
• "It took sometime for the waitress to come back us."
• "Our waitress also never came to check how everything was."

Atmosphere

Pros:

• "Atmosphere was modern and very clean with a classy family vibe."
• "It looks nice and fancy."
• "Bustling small family-feel, modern decor casual restaurant during peak hours."
• "The Italian atmosphere is so much fun, very clean and extremely friendly staff."
• "Nice atmosphere, they have outside tables, it's located in Maywood's Main Street."
• "There is a wonderful community atmosphere."
• "Very nice atmosphere where you felt like you were eating at a local less well known Mom and Pop restaurant."

Cons:

• "The only issue was the noise and it was hard to hear my friend."
• "Agree with others that it’s chilly and a little loud inside."
• "The atmosphere was loud. Very loud."
• "Very busy and noisy even on a Tuesday night."

Value

Pros:

• "Good bang for the buck."
• "Their Eggplant Rollatini Pizza was very good!"
• "So delicious!!! The gravy tasted like they made it just before serving."

Cons:

• "Removed a star, because not only do they charge extra for online ordering, but also a surcharge for using a credit card in-store."
• "For $29.00 I could of gone down the street to Mario’s for a cheaper tastier pizza."
• "For the Special pizza? No, not for $40+."
• "I Don’t think $16 is worth paying for a salad like that!"
• "This piece of chicken and 10 pieces of veggies was 20$. All soaked in an oily red sauce."
• "It’s a little pricier than I’d like for the specialty items, so it won’t be an everyday visit, but I will definitely be back."

Management

Pros:

• "Rosario, the owner greets everyone and it feels like a real hometown experience."
• "The owner, Rosario, was so friendly and attentive, treated me like a VIP."
• "Owner Rosario and staff treat you like family."
• "The owner was very involved in every aspect of the business and stopped by every table to see all was satisfied."

Cons:

• "We couldn’t eat our food that was delivered tonight. $52.00. Dollars. What’s up???????"
• "If you want to be screamed at by some New York fake italian with mediocre food and a dirty establishment this place is perfect for you!"
• "The owner also had one of the worst attitudes I’ve ever witnessed."