Riccardo's Pizza & Italian Restaurant Reviews Summary

Food Quality

Pros:

• "The food is always fresh and delicious."
• "The food was so amazing creamy rich flavor!"
• "The food was amazing having great flavor and portion size."
• "The portions were huge and authenticity of the dishes were spot on."
• "The food was above average for an Italian joint, and the service was awesome."
• "Everything was hot and just what I wanted."
• "Food was to die for, portions were HUGE going to have leftovers for days."

Cons:

• "Unfortunately I have had better pizza at a much lower price."
• "I also ordered a salad and it came a bit watery."
• "Got the browns mills tomato pie & mozzarella sticks and a drink. $48 later.. my pizza was undercooked and I couldn’t even pick up the slice."
• "Unfortunately the food was way too greasy for me."
• "Have to say this salad wasn’t good for the fact it had way too much water in it."
• "Another time I ordered the Alfredo again and it was simply 'okay'."
• "Drove 1hr with the family to try this spot and we were very disappointed. Tried a plain slice and sauce left an after taste."

Service

Pros:

• "Our server, Lori, checked in regularly and keeping us updated on food wait times."
• "Everyone was very friendly and multiple people came over to check on us outside of our waitress, Becky, who was probably the best server I’ve ever had in a restaurant!"
• "The servers were super accommodating and every one of them stopped to talk to my 8 year old every 5 seconds he said 'excuse me.'"
• "Customer service is great and pizza is also amazing."
• "The service here is also amazing!"
• "The wait staff was friendly."
• "Our server Becky did a wonderful job."

Cons:

• "Pretty ridiculous but it seems they have an issue executing some of the simplest aspects associated with making pizza."
• "Really disgusting and upset I waisted so much money for the food to get thrown away."
• "We did wish we would’ve had some sort of dipping sauce, like a ranch, or a horseradish type of dip would’ve been good."

Atmosphere

Pros:

• "The dining room is well spread out so you don’t feel like you’re sitting with the people around you, which is very nice."
• "Place is always packed for a reason."
• "The atmosphere was amazing! The whole place felt like family."
• "The restaurant has cool vibes."
• "It’s so beautiful inside with the new renovations."
• "Great ambiance with soothing music."
• "The atmosphere is family oriented, they welcome you like you are one of their own."

Cons:

• "The skinny mini was a very thin, rectangular pizza. The menu states it’s cracker, thin, however, did not have a cracker crisp."

Owner Engagement

Pros:

• "Got to meet the owner, who really was the model of why the staff are who they are."
• "Vito knows no bounds, his hospitality and attention to detail is second to none."
• "The owner, with how busy they were took time to talk with me."
• "Owner walks around asking how the meal is and shakes everyone’s hand."
• "Right away we saw Vito come out to visit every table and talk to his customers."
• "Also the owner came out with some espresso and Canoli to sample."
• "Vito the owner checked on our food and told us stories of the 50 years since he and his family opened the restaurant."

Cons:

• "And they definitely dont seem to put much more effort into their specialty pizzas that they are charging premium price for."