"Everyone is attentive and willing to offer assistance."
"They offered to send me a new pie as soon as they could with the corrections."
"They were so nice. They made a mistake. They comped my meal."
"The staff is always friendly."
"Just a class act of people, feel like I, as a customer, am important to them."
"Their customer service is top notch as well."
"Always helpful, and courteous when we call to order."
Cons:
"Will not order from here again... Specifically asked if they had cheddar cheese for my sub and was told yes... Sandwich arrived with absolutely no cheese."
"I called once more before having DoorDash cancel and refund the order as it had been about an hour and 15 minutes with no update and no contact from the restaurant."
"The delivery took over an hour and I was getting mad cause I live 2 min away."
"I was told that I was not allowed to use it for delivery... The staff was less than apologetic about it."
"I called and they wanted me to wait another hour to resend out food."
"The teenage girl could not hear well enough to take my delivery order over the phone."
"Just called to place an order to be delivered, an employee tells me that a driver has to call me... I was so annoyed with how I was talked to on the phone that I hung up and will never call again for food or to go there at all."
Food Quality
Pros:
"The brownie bits are something else, not too dense, not too fluffy, perfect taste and presentation."
"Chicken Tikka Masala pizza was amazing. Usually this type of pizza has a lot of the red food color in other places - No food color here, which is appreciated!"
"I have never had a bad experience or bad food."
"Their meat sauce with cheese ravioli is great too!"
"The pizza is fresh and tasty and the Arrancini (rice balls) are a perfect balance of texture and flavor."
"The food was great, we ordered a few items thinking the portions were going to be small but to our surprise the portions were very generous and it tasted amazing."
"The pizza was so fresh."
Cons:
"I ordered medium size pizza ..It's the worst pizza i have ever had."
"The past 2 times that the sauce is unusually acidic... this time however he got plain sick."
"The wings tasted like they were from frozen. Not that good."
"The chicken cutlets don't taste the same. They are smaller and taste like a plant-based instead of the bigger white breast meat prior."
"Pizza and soggy wings were delivered cold like it's been sitting all day."
"The garlic bread was stale and there was no garlic flavor."
"The pizza was black at the bottom and completely soggy."
Delivery & Service Time
Pros:
"They are always friendly, accommodating, and deliver my order, sometimes sooner than I even expect it!!"
"Most importantly the delivery driver met us at the field and let us keep the bag since the game was still going!!"
"The food is great and delivery fast and friendly."
"Delivery was when they said it was so nice job with that."
"The amount of people that came in to pick up orders was astounding, but they were in and out in a flash; barely any waiting."
"To my surprise, the outstanding delivery driver, Von, was there in about 35-40 minutes with a contagious smile."
"Online ordering is easy and delivery is quick."
Cons:
"It was a long wait for that, so I opted for pick up."
"The delivery took over an hour and I was getting mad cause I live 2 min away."
"They took my delivery order and said it would be 1 to 1 1/2 hours."
"Would not recommend if you actually want to eat. Ordered food for delivery and it never came."
"Today I ordered delivery again and it took over an hour to get my one calzone."
"The last time I ordered delivery from here was about a month ago and it took very close to 2 hours to get to my address."