Venzio Jewelers Reviews Summary

Category: Jeweler

Address: 1201 Hooper Ave, Toms River, NJ 08753, USA

Rating: 4.9
based on 241 reviews.

Customer Service

Pros:

  • "Their customer service has been amazing!"
  • "Judy is an AMAZING sales associate. She is extremely patient and gives her opinion which I loved."
  • "Kevin is always a pleasure to speak too always smiling and very effective in repairs or sales."
  • "Kevin especially has been a major contributor to our happiness in the beginning stages of our marriage planning process."
  • "Kevin, Larry and his wonderful staff are always ready with a smile, sometimes a bad joke, 😊 but always always a phenomenal deal."
  • "I felt totally confident with their service and recommendations."
  • "The staff was very helpful and very patient."

Cons:

  • "Unfortunately his Karen faded quickly after the sale was complete I had nothing but problems with a very expensive engagement ring I bought."
  • "It did take two weeks longer to get my engagement ring but this was due to an issue from the ring when it came from the factory."

Quality and Craftsmanship

Pros:

  • "The stones are all natural and prices were so fair I lost my motivation to negotiate."
  • "Quality is excellent."
  • "Their jewelry pieces are beautiful, exceptional quality, and fairly priced."
  • "Work is thorough and quality driven."
  • "The quality of their work is superb and their selection is of the highest quality."
  • "The craftsmanship of my ring from Venzio Jewelers is absolutely stunning!"
  • "The beauty of this cross and brilliance of the small diamonds are absolutely beautiful."

Cons:

  • "His skill as a jeweler is pathetic."

Price and Value

Pros:

  • "Great affordable prices for beautiful pieces."
  • "Always great service, beautiful and top-notch stuff at very good prices."
  • "Highly recommend as they take attention to detail, your feelings, as well as your budget."
  • "Pricing is extremely competitive."
  • "Very helpful very competitive prices."
  • "They were very reasonably priced, and very nice and professional."
  • "And the price was fair!!"

Cons:

  • "I then called other local Jewelers who gave me the following quotes for a 2.5mm platinum band sizing from a 6 to a 5... much less than Venzio's quote."
  • "I called to get a quote over the phone to have my ring sized down... They estimated $360. I was shocked."

Personalized Experience

Pros:

  • "They treat me like family and I have referred anyone I know to them!"
  • "It’s a family-owned business and they make you feel like you are a part of their family."
  • "Not only do u recieve top quality jewelry, and excellent customer service in a comfortable atmosphere, but you r treated like family."
  • "Venzio Jewelers is customer oriented, professional and goes the extra mile for their customers without being asked to do so."
  • "They make you feel like family when you are there."
  • "Everyone makes you feel comfortable."
  • "The owners r two of the most honest people I have ever meat, and it's a pleasure to speak to them every time I am able 2 stop in their establishment."

Cons:

  • "No negative reviews regarding personalized experience were found."

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