Eli Adams Jewelers Reviews Summary

Customer Service

Pros:

• "I have never experienced such great communication and fast shipping from anywhere."
• "Both Eli and Adam were fabulous in assisting my fiance with picking my engagement ring out, making suggestions along the way, communicating effectively."
• "Customer service is awesome and every retiree is excited to receive theirs."
• "The staff were super friendly and the price for the time piece I was looking for was great!"
• "Eli and family provide excellent customer service, everyone I have encountered is friendly and courteous."
• "Very friendly, unassuming, low pressure, but great service."
• "Eli, Adam, their dad, Joelle and everyone else are genuine professionals."

Cons:

• "Adam didn’t start working on until the day that we were supposed to pick up the item and they took an extra week to get ready."
• "Bought a Tissot Everytime Large. The seconds hand was misaligned with the markers..."
• "I cannot believe how the quality of their service has become poor and unprofessional."

Pricing and Value

Pros:

• "The price for this watch is insane, 75 dollars cheaper than anywhere else on the internet!"
• "Factoring in tax, I saved over $150 here vs the national chains!"
• "Found Tissot T Touch Solar watch at this store’s website via shop.google.com; approximately 10% below the retail price."
• "Top notch watch and was 250 cheaper than anywhere else I could find it."
• "The price was great."
• "Transaction was nice and easy, fast secure delivery and the price was the best on the market."
• "Great 👍 Place with Great Prices...Eli is the best and all the employees have great customer service."

Cons:

• No cons related to pricing and value were mentioned in the reviews provided.

Product Quality

Pros:

• "They can customize jewelry that you already have and transform it into incredible high quality jewelry."
• "When it was ready, upon pick up the ring looked even better than when I dropped it off and fits perfectly!"
• "The quality of their craftsmanship is unparalleled, and I couldn't be happier with my purchase."
• "All the jewelry is top notch quality and the price you can’t beat!"
• "The watch is beautiful and exactly as described."
• "The craftsmanship and pricing was superb."
• "Exquisite quality and unsurpassed attention to detail."

Cons:

• No cons related to product quality were mentioned in the reviews provided.

Shipping and Delivery

Pros:

• "Excellent service..excellent prices...super fast shipping and excellent packaging for safe arrival."
• "Quickly shipped by FedEx and packaged with care."
• "Authentic watch was delivered across the country in a few days, well packaged to be protected."
• "It arrived in 2 days (and I chose the cheapest shipping option!) and was in perfect, new condition."
• "Now, 2 days later (just less than 48 hours from purchase), I have the watch all the way from NJ to NM!"
• "Super Fast Shipping and as per my request they even sent me photos of the packaging and box, without any hesitation."
• "The watch is beautiful! The shipping was extremely fast and it was packaged in a beautiful box."

Cons:

• No cons related to shipping and delivery were mentioned in the reviews provided.