I.D. Jewelry Reviews Summary

Customer Service

Pros:

• "Yekutiel is the definition of customer service."
• "Yekutiel treats you like family and gives you honest advice even if you’re not purchasing anything."
• "The service is unparalleled, with no high pressure tactics employed by lesser merchants on 47th Street."
• "They really do seem to care about their clients."
• "The staff here are very professional and helpful."
• "The entire staff was extremely friendly, patient, and helpful."
• "They are professional, kind, patient and overall a pleasure to work with."

Cons:

• "No follow up and no apology."
• "It saddens me that my necklace will never be the same."
• "Wow. This place is a mess, I made an app with yuketien’s wife. I trusted her to be working on my ‘search’ and instead 2-3 weeks later she had forgotten who I was and what I was looking for."

Product Quality

Pros:

• "The diamonds placed were fantastic."
• "I’ve received so many compliments about how clear and shiny my diamond is."
• "The clarity and cut and color of the diamonds is amazing - better than anything I could find locally."
• "I have a SPECTACULAR stone in a stunning setting - my dream ring!"
• "The diamond was spectacular and truly shined like a fireball."
• "The diamonds' quality exceeded my expectations."
• "The set is gorgeous and the diamond is amazing."

Cons:

• "If you were looking for a moissanite or lab grown diamond, and you are conscious of budget, then this is your place, they sell cheap diamonds that are real. But if you were looking for a high-level quality place don’t go here."

Value for Money

Pros:

• "Not only did Yekutiel's price come in better, it was faster (done in less than a week), and his personalized expert opinion helped me find the excellent match."
• "Yekutiel worked very hard to find me the perfect diamond at a price that nobody else could match."
• "I feel that I got the best price and the best, honest, service, that no one else in the area could beat."
• "They provide excellent value."
• "Their large selection of jewelry is all top quality offered at great prices."
• "Great shop for beautiful custom jewelry at reasonable prices."
• "The price was very reasonable."

Cons:

• "I had a necklace chain repaired here. They were able to fix it however it was at a grave cost."

Customer Experience

Pros:

• "An amazing experience from start to finish."
• "You will instantly feel like you’re all best friends with everyone in the place."
• "The whole experience from top to bottom could not have been better."
• "They make your shopping experience very personable."
• "Absolutely amazing experience working with the I.D. Jewelry team for my fiance's engagement ring and our wedding bands."
• "It can be intimidating and overwhelming when shopping in the diamond district but I.D. Jewelry made our experience so seamless and pleasant."
• "I would absolutely recommend ID Jewelers to anyone."

Cons:

• "Buying an engagement ring is pretty stressful but once I found ID Jewelry all of that went away."

Customization and Selection

Pros:

• "They have a wide range of offerings from loose stones to beautiful finished pieces."
• "They made exactly what I wanted at a very quick time."
• "Everything we have purchased has been custom made to our specifications!"
• "My fiancé brought multiple ideas to Yekutiel and together they worked on a custom designed ring."
• "They had every type of band on offer and lots of types of diamond varying in size and shape."
• "You can find any item for which you are looking in their store, and they can also custom make any order."
• "ID Jewelry made it custom to fit my pinky and even helped me figure out the exact width I wanted."

Cons:

• "I just can't believe how easy and comfortable buying from Yekutiel n ID jewelry was compare to the daunting task I originally anticipated n experienced dealing with other jeweler."