Trini Delite Roti Shop Reviews Summary

Category: Caribbean restaurant New York

Address: 110-02 Liberty Ave, Queens, NY 11419, USA

Phone: +17183221203

Rating: 4.1
based on 174 reviews.

Customer Service

Pros:

  • "Working with Noreita to setup this huge order and delivery was a breeze."
  • "The server was fast as lightening."
  • "The vibe is humming and the atmosphere friendly."
  • "The staff listen well to make sure they don't mess up any orders. They work together to make sure everything is done correctly and I appreciate that."
  • "The servers and chefs stay busy and are very attentive, so even with the occasional long wait times, no complaints here."
  • "The workers are very pleasant they give you me my order correctly the lobby was a little hot so I asked to turn on the fan and they did it right away."
  • "The twin ladies and the older guy who work here provide great service."

Cons:

  • "Staff has gotten more rude, abrasive, and unprofessional."
  • "Very very disappointing service, went in to order this morning, music was very loud after shouting my order the woman that was serving me still couldn’t hear me."
  • "They need a ticket system, because sometimes if your not paying attention, other people's orders are been placed in front of others."
  • "I hate their always blasting music and having their own conversations..... they need to pay more attention go customers."
  • "Their service sucks ever since they opened a bigger spot."
  • "horrible costumer service thats first off ... over priced .... most of the time food is not fresh."
  • "Would not recommend going here!! Employees there have nasty attitudes."

Food Quality

Pros:

  • "Sometimes de staff is too judgemental on customers but once u keep showing up they have respect for u, all de food is always fresh and nice."
  • "The roti skin and buss-up are silky and favorable: the foundation of a good roti in my humble opinion."
  • "The food is always good here especially the doubles."
  • "Delicious chicken curry! The spices were on point and not too overbearing."
  • "Love the weekend bake and shark special! It's an absolute must if you're in the neighborhood..."
  • "Amazing food."
  • "The food so flavorful, the variety and selection is a lot, from appetizers straight to desserts."

Cons:

  • "For 2022 the food quality has decreased while the prices seem to increase."
  • "Size of the Trinidadian Doubles getting smaller n smaller n oily. Prices higher than the INFLATION."
  • "I have ordered from here many times. The last 3 times I have ordered it has been a horrible experience."
  • "Went to the establishment on 03:11/23, horrible the quality fell off and the flavor didn’t exist."
  • "But they need to rehire their previous chef. Food doesn't taste the same, the roti needs salt, the duck needed a lot of things."
  • "The curry beef was so stiff I wondered if they didn't use a pressure cooker."
  • "The food was HORRIBLE!! They cook sugar and add food to it."

Price and Value

Pros:

  • "They are better with portions vs price, still one of the more expensive spots."
  • "I'll be back here because it's convenient off the A line and food tastes good and the price is reasonable."
  • "Prices are also very reasonable."
  • "The food was delicious the service was professional and courteous and the pricing is great."
  • "The prices can be a lot lower than it is in all West Indian food places."
  • "Still the best doubles in queens."
  • "Everyone LOVED the food, I'd make another trip to try the crab curry...for research :D"

Cons:

  • "Stuff is very pricey there."
  • "Tasty great food but the prices are ridiculous and this place charges taxes on everything."
  • "Trini delight just got very expensive after their renovations."
  • "I spend $91 on 12 doubles that was supposed to be $1.50 each people do the math."
  • "Very small portions, they charge for every thing."
  • "The food was good but very pricy."
  • "These guys had the nerve to raise their prices and giving smaller portions of food."

Ambiance and Facilities

Pros:

  • "The facility looks new and super clean."
  • "They just redid the place. Really nice setup."
  • "I love the new look and the smile on all the workers faces as they greet you."
  • "The restaurant is a little small but it offers a few tables if you'd like to eat there and there is usually a dj and music in the background."
  • "Clean ..lots of variety of west Indian hot food and snacks."
  • "From delicious rotis to a variety of flavorful West Indian specialties, the food at Trini Delite never fails to impress."
  • "Their diverse selection of mouthwatering dishes is a true celebration of the region's cuisine."

Cons:

  • "I wish they had a place inside to eat and sit down."
  • "The place is usually crowed, and it has sitting areas, and the price of things keep rising."
  • "The poor lady was being treated so rudely as she was trying to place her order cause she couldn't hear over the loud music!!"
  • "And the only feedback I have to give is....there is no Menu like up above on the wall....so you have to ask the prices of basically everything."
  • "The only complaint is the staff that serves the food move slow like they half dead."
  • "Over priced, staff looks like they being held at gun point."
  • "The aloo pies was good, the staff doesn’t seem happy or do not like their job."

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