Lehigh Valley Oral Surgery and Implant Center Reviews Summary

Staff and Service

Pros:

• "Dr Kim and her staff are great - everything is explained well, very caring and help you understand everything- they all take very hood care of their patients!"
• "They were all so nice and reassured me how everything would go."
• "Amazing Amanda! When I was there in the office waiting in the office for my daughter, she was so patience on the phone with all the clients."
• "Staff is amazing; check in was quick and easy, and Tiffany answered all my questions."
• "The staff members were excellent in explaining the procedure to me and making me feel comfortable and relaxed."
• "The staff was immensely supportive and kind and put me at ease."
• "Everyone was very communicative and it was a smooth experience."

Cons:

• "When confronted they gave her the runaround."
• "Not only was the staff unprofessional as they were making fun of one of the other staff members in front of me."
• "Receptionist was slow as a turtle with everything."
• "They are scammers! Go somewhere else do yourself a favor you only have one mouth!"
• "When I called in I get the vm box. I finally get someone ask for a manager and sit on hold for 30 min just to be hung up on repeatedly."
• "Parking lot was a disaster nowhere to park."
• "The waiting room area was terrible. No music, no TV, everyone heard every other person's business."

Facility and Comfort

Pros:

• "Plus the surgical room with the big windows is beautiful and makes it feel less like a cold clinical place to have a procedure done! I loved it!"
• "To my surprise I entered a very clean and comfortable office, the staff was amazing and so inviting."
• "Beautiful office. Felt totally at ease."
• "The surgical room is very pleasant with large windows looking out into the woods there was soothing music playing in the background."
• "The office was clean. The procedure room had floor to ceiling windows facing the beautiful forest."
• "The office is impeccably clean."
• "The office is spotless & state of the art."

Cons:

• "Busy place also so expect a delay on your day of surgery which wasn’t a huge deal to me but worth mentioning."
• "The Dr. was very good my only gripe is having to wait an hour and a half to be see, seems they had an emergency that needed attention all they had to do was explain to those of in the waiting room something was setting them back no transparency."
• "Now I have a final notice for x rays and an exam threatening me for collections."
• "The waiting room area was terrible. No music, no TV, everyone heard every other person's business."

Procedure and Recovery

Pros:

• "Procedure was quick and absolutely painless."
• "They are the best. Clean, fast and painless. The staff is awesome, great communication and they make everything super simple."
• "Dr. Farag was very nice, and made my comfortable. Just when I thought we were starting, it was over. The extraction was very fast."
• "I had no pain afterwords. Didn’t even need to take pain medication."
• "Whoever heard of a person looking forward to a tooth extraction?... The procedure was quick and over before I knew it."
• "But because of Dr farang's hands of gold I didn't have a single inkling of pain, so I never needed to take any of the pain meds prescribed."
• "I was nervous for nothing... I didn't even realize the operation was done. Would highly recommend."