"Very knowledgeable staff and amazing collection of Crystal's from all over the world."
"The young staff is awesome! Emerald really went OUT of HIS WAY and took the time and effort out to give me in-depth help and info."
"Lauren and Emerald are amazing! Their knowledge is vast and freely and warmly given."
"Emerald is defiantly a gem. He goes above and beyond and you can tell he loves what he does."
"I was first greeted by the amazing Dorian and felt welcomed."
"Both Michael and Emerald are wonderful! I went to Michael first who was so nice in helping me choose after I explained to him what I was hoping to use it for."
"The two men who worked at the front was very kind and informative."
Cons:
"I am very disappointed, I love this place but bc of one of the workers by the name Dorian or however you spell his name I will not be going there again."
"A business that runs like this and doesn't care about it's customers is NOT the energy you want in such precious things."
"The store would be great vibes without that lady."
"Amazing place but one of the old ladies who works there is spreading very bad energy so miserable, unhappy and annoyed never met anyone like this."
"Very disappointed with the woman behind the desk, scowling, unprofessional."
"There was an elderly lady there who is just rude and not very helpful. I hated her vibe."
"The employees are grumpy and act like it's a chore to help you."
Store Atmosphere
Pros:
"The store itself is calming, well kept and the music is relaxing."
"The store is a calming environment. 😌 As soon as you walk in you hear the classical music."
"If you suddenly and unexpectedly feel joy the moment you enter this crystal shop -- believe me, it's not just because of the beautiful crystals -- it's because of the two young men/ancient wise souls behind the counter named Emerald and Mike!!"
"The vibes in the store was so immaculate and refreshing."
"The store is nothing but good vibes."
"That incense that scented the place was so pleasant and soothing."
"Beautiful, calming, and constantly alluring. Happy everything was affordable."
Cons:
"Just left this crystal shop and I am insanely disappointed!! I went to purchase a moldavite to come and find out that they are absolutely overpriced."
"Their hygiene made me uncomfortable and one of them kept arguing about the music which I thought was lovely."
"I'm upset to see that the owners are not open to diversity when it comes down to the vibe of the store."
"The younger woman behind the counter appeared very disinterested as she was on her cell phone almost the entire time I was there."
"He had ruined the atmosphere the moment he walked in."
"This used to be my favorite crystal store, but the last few times I have been there, the energy has definitely changed."
"One thing that they usually ask most people to do is leave their bags behind the counter."
Product Selection and Quality
Pros:
"The store is marvelous and has a huge collection of minerals, some prices are high, but the pieces are beautiful."
"They have an incredibly large and diverse selection of sizes and shapes in almost every crystal."
"Really impressed with the diversity of crystals and stones."
"The crystal selection is amazing as well. Everything is awesome quality."
"They have a huge, beautiful selection of crystals, rocks, stones, and jewelry!"
"There is a great selection of gems, crystals, stones, and shells, and always something you’ve never seen before."
"Gorgeous crystals in this store. The selection is large and there is something for every price range."
Cons:
"The store has such inflated prices."
"Paid $150 for 2 rocks. Feeling a little foolish right now."
"REFRAIN FROM BUYING FROM HERE CUSTOMER SCAMMING IN PLAY: I was excited to buy a fairy/spirit quarts crystals from there it was beautiful really calling to me I asked the guys questions about it which were answered everything was good, upon buying the crystal and I hope the guy who sold me this specifically remembers me and reads this, I noticed the tax was $5.32 when in New York tax % is 4%."
"Their selection is not as good as it used to be, and the prices have doubled."
"Shady! You find unmarked stones in a mixed price tray and of course it's always the highest price despite being half the size and nowhere near the grade of the other stones."
"They sold me a heat treated amethyst and said it was orange citrine."
"The biggest downfall are the prices....the prices are astromically high."
Customer Experience
Pros:
"Talking with the staff is just like talking with a friend."
"I’ve gone here several times and have always had great help and customer service."
"The guys at the register let us shop in peace, but made themselves available for any questions."
"I’ve been to this store 4 times with nothing but good things to say, I always look forward to my next visit!"
"It's a quiet, relaxing place to visit :)"
"The staff was nice and always asked if we needed help with anything to let them know."
"Great ambiance, great customer service, great variety.. definitely a 10/10 shopping experience."
Cons:
"I dont hate it and the customer service was nice but i just won't be back again."
"If you are looking to purchase from this store, I highly advise you not to. You do not treat not just customers this way but people in general."
"Just left this crystal shop and I am insanely disappointed!!"
"I arrived at this place to get a present for someone. However the staff was too busy leaving early to open the door."
"The hand-written receipt was also filled in incorrectly, so there's no way to return anything or argue for money back."
"Despite being told that the stones were taken from the cheaper bin, the clerk still charged me over the amount that was necessary."
"She gave me attitude because I could not remember the name of the stones."