Midnight Express Diner Reviews Summary

Category: Diner New York

Address: 1715 2nd Ave, New York, NY 10128, USA

Phone: +12128602320

Rating: 4.2
based on 180 reviews.

Atmosphere

Pros:

  • "Love the atmosphere it’s quite calm."
  • "Enjoyed good greasy food served by a salty/sweet Greek staff at all hours on a Saturday night."
  • "Everyone was so friendly and respectful."
  • "With lots of seating and large windows at the street, the ambiance is just right."
  • "Great atmosphere. Great staff. Warm outdoor seating and floor to ceiling windows to people watch with outdoor dining."
  • "Wonderful atmosphere!"
  • "Neat Upper East Side atmosphere."

Cons:

  • "The decoration has nothing, absolutely nothing special about it, so don't expect an authentic American diner atmosphere."
  • "Known for being a neighborhood feel, it felt crowded, stuffy, and a little hostile."
  • "The place is not one of the most comfortable in the world, actually it is a little bit tight."

Food Quality

Pros:

  • "The food was fresh the portions are excellent."
  • "The food is always delicious and plentiful and comes to the table FAST FAST FAST."
  • "The pancakes were delectable, so fluffy and flavorful."
  • "Really good food here. Managers and staff are great as well. LOVE the waffle fries."
  • "OMG the French onion soup is as good as any fancy a French restaurant!"
  • "their omelettes & home fries are delicious, and everyone I know loves their burgers."
  • "The food here was delicious and it really hit the spot."

Cons:

  • "The food is mediocre and I only continued to go to support local businesses."
  • "Both times and I went their home fries were on the burnside and slightly not edible."
  • "The lettuce on my veggie burger is completely brown, so gross. The veggie burger is sour and the fries weren’t cooked well."
  • "Poor quality food and disgusting service. I shall never return."
  • "The burger was dry and didn’t come with lettuce onion tomato or pickle and they charged 17 dollars for it."
  • "The food was way overpriced and the burger was bland and without pickle lettuce onion or tomato."
  • "The hash browns were so salty you had to gulp water after each bite."

Service

Pros:

  • "Fast delivery, too."
  • "The service was great I have no complaints."
  • "Willie is the person who served on two of my three trips to the restaurant. He and his outstanding customer service were both worth recognizing and recommending."
  • "The service is quick."
  • "Diner food. Clean place, attentive staff."
  • "The staff were funny and attentive."
  • "Service is friendly and efficient."

Cons:

  • "Service was abrupt and matter of fact."
  • "The wait staff was rude, unattentive, and unprofessional."
  • "Don’t come unless you like being ignored by the waiter who spent more time on his phone then actually doing his job."
  • "The server we had wasn’t very attentive and was quite absent for the majority of our meal."
  • "The food was great, but good lord the service was awful."
  • "The very obnoxious waiter gave a very dirty look to my brother with special needs."
  • "Service was friendly but a bit slow."

Price

Pros:

  • "The prices are reasonable."
  • "Excellent service, quick turn around, affordable and of course delicious food."
  • "Normal prices."
  • "Food is good, portions are large."
  • "This place is a LOT less expensive than other neighborhood diners that are not as good."
  • "Good food for a decent price."
  • "Then the bill was very reasonable."

Cons:

  • "They’ve raised their prices a lot recently which is really disappointing."
  • "The add-ons are super expensive and there is no kids menu."
  • "Their prices are quite high also for bad food."
  • "It is a bit pricey, but as long add the food was good, i can't complain."
  • "The prices at this restaurant have increased significantly; this will be our last visit."
  • "Do not come here unless you want to pay $25 for PANCAKES😂😂😂😂."
  • "at almost $11/shake on GrubHub & we usually order 3 — that comes out to almost $35-40."

Cleanliness

Pros:

  • "It was clean and welcoming with indoor and outdoor seating with a great temperature indoors."

Cons:

  • "I am a chef that kitchen was disgusting."
  • "Well, these people leave the soup in buckets in the basement and the flies walk around, the garbage is downstairs with the food 🤢🤮."
  • "Very dirty restaurant."
  • "The bad: cleanliness. I had a feeling everything was dirty. The cups, silverware... etc."
  • "Maybe they should work more on cleaning the tables and seats after the customers."
  • "Walk a few blocks over to a different diner so you don't have to wait an hour for your food while the place is half empty."
  • "The food was cold the service was horrible, i dont even think anyone really touched their food."

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