"The service was fast and friendly… it was just a perfect small town steak dinner for 4."
"Seated in the lounge, service was exceptional, we were well attended to with amazing drink specials and refills of water."
"Service was friendly and attentive."
"Our waitress was what made our experience the best."
"Service was quick and smiling."
"Had a fantastic dinner last night. Filet was perfect, appetizers were great, service was spot on and mellow live music was a nice touch."
"Service very good, staff friendly and steak done to perfection."
Cons:
"Prices were high for the poor service and low quality food."
"Service was slow and choppy."
"If the waiter wasn't too busy trying to spin his tray out of boredom we almost were able to flag him down, but needed the help of another table."
"Service here was friendly, but very slow."
"They need to bring in a strong manager, or someone at least versed in top notch customer service."
"Service is awful waitress don't speak English."
"Service was just…bad."
Food Quality
Pros:
"The food is good and quality is there."
"The preparation and the quality of the meat was excellent."
"Exceptional food that is well worth the price, and it looked pretty too."
"The menu offers a wide variety of food, all of which come well prepared at a reasonable price."
"Good serving sizes for the sides."
"The food was very tasty."
"Found everything well prepared and flavorful from the lobster Mac n cheese to the Delmonico steaks to apple crisp and chocolate mousse."
Cons:
"Do NOT be fooled by the looks!"
"The fries looked like they were lacking flavor."
"Honestly their food isn't that great compared to the price."
"The rest of our food came out cold and overcooked."
"Unfortunately, there is nothing high end about this restaurant... Food was undercooked, zero presentation."
"Food is in our opinion grossly over priced for what we received."
"Food was mediocre at best, poor presentation."
Atmosphere
Pros:
"This is the small town, neighborhood tavern with a bunch of regulars that all get to know each other."
"Very warm and cozy."
"The atmosphere was energizing and that added to the overall experience."
"Great atmosphere in neat old historic brick building."
"Very nice historic inn and restaurant with great live music on the weekends."
"I loved how they kept the historic charm!"
"The atmosphere is cozy and warm."
Cons:
"The atmosphere is very old and musty."
"It just seems like its mismanaged, and not family-friendly."
"Atmosphere and ambiance presented well but went downhill fast…not likely to return."
"The rice and veggies that came on the plate screamed for updating."
"This is dive bar with food, dressed up all pretty charging somewhere between double and triple what the product quality reflects."
"Really cool restaurant. Has a very nice old historic feel to the building and this part of town."
"They also had Led Zeppelin playing which I thought was very unappropriate for a restaurant that’s supposed to date back to Washington’s time."
Management
Pros:
"Chris and his team are top-notch."
"The manager gives off a warm, friendly feeling."
"The owner and staff show their appreciation for your patronage with personal service and a smile."
"The new manager Shawna seems to be doing a great job with the place."
"Our waiter, Sterling, was first rate."
"Our waiter, Junior, was very helpful and provided great service."
"Thank you for making this day so special!"
Cons:
"We informed the waitress that this is not what we ordered and she insisted that they were paninis, the manager Joanna said the same."
"They need to bring in a strong manager, or someone at least versed in top notch customer service."
"Manager was nice, but she is in over her head."
"Leadership and direction for the staff seems to be the challenge."
"From the get go the what looked like the manager was very unfriendly and our waiter was cold."
"A women who seemed like a manager or head waitress came out to apologize for the food…By apologize, I mean she insisted that the burger they brought out WAS in fact medium."
"The owner and his general managers better get their heads of their asses and fix this place."