TGI Fridays Reviews Summary

Food Quality

Pros:

• "The food is delicious."
• "The combo with mozz sticks, potato skins, and chicken wings was great."
• "The whiskey chicken with rice and garlic butter broccoli and it was so good."
• "Food was amazing especially with the sauce!"
• "Everything we ordered was delicious."
• "Their Jack Daniel's ribs are fall-off-the-bone good, and the mozzarella sticks are to die for."
• "The food itself tasted good, well cooked with lots of flavor."

Cons:

• "The food took a long time and there was barley anyone in there."
• "Had to completely return one of the food items as it came cold again."
• "The appetizer that i paid 21 dollars for was inedible(unable to be eaten)."
• "There were several things wrong with my order, such as missing order of fries, undercooked chicken, no avocado on a chicken sandwich."
• "The price I payed for chicken and shrimp was too much and not worth the taste."
• "Ribs and wings were a little dry."
• "The food is inedible. Ordered Cesar salad with chicken - it was mostly lettuce with few croutons and a couple of dry strips of chicken."

Service

Pros:

• "The manager is so nice to the guests and always takes care to offer the best quality."
• "Was a very positive experience. Staff is very accommodating."
• "Shannon was an absolute pleasure."
• "The bartender John, is the best of ANY establishment."
• "Kay the bartender was outstanding to us yesterday, her Henny strawberry had me lit."
• "Our server Alexandra was super helpful and fast."
• "The staff is friendly and attentive, they make you feel right at home."

Cons:

• "When we spoke to the manager he wasn't useful."
• "The service was horrible."
• "Service was extremely slow, took 30 minutes to get server to take our order for appetizers."
• "Terrible customer service from hostes and manager."
• "The only set back was the hostess. We made reservations and she still insisted on sitting someone before us."
• "The place was filthy. Food on the floor, seats full of crumbs, and dishes left on tables."
• "Service is horrible to the point of wanting to ask for a manager. Waited 20 minutes after being seated to have someone even say welcome and offer us a menu."

Ambience

Pros:

• "It felt very spacious to me with wonderful atmosphere and nostalgic music-- we all like a song we can hum to!"
• "This restaurant is absolutely stunning at night time seeing the Water view of sheepshead bay."
• "There is so much to enjoy about this place, so I'm sure to go back again!"
• "Ambience is great as this establishment has great air conditioning for hot summer days."
• "Very nice atmosphere. You can look out the large windows and have a view of the water and the boats."
• "The atmosphere and scenery were also nice."
• "First off, the ambiance is just right - it's lively and fun, perfect for a night out with friends or a casual date."

Cons:

• "The absolute worst experience I ever had."
• "The atmosphere is also horrible and feels negative."
• "The hostess was very dry, no 'Hello welcome to TGIFridays, how many is in your party?' Not.....she was barely enthused."
• "The atmosphere and Fridays is always great. Up until the DJ came at 9:00 p.m. on a Thursday night with the restaurant barely having any customers and we couldn't even have a conversation at the table."
• "But the service is lack luster... poor music as well."
• "The decor and bar setup was very unique and gave a homey feel."
• "Upon entering this establishment, there was a very heavy smell of marijuana."

Cleanliness

Pros:

• "Not a bad location right by the waters the restaurant was clean."

Cons:

• "No positive comments on cleanliness were found."
• "The handicapped stall was fully flooded, the stall next to that had feces and tissue full to the toilet rim."
• "Place was dirty. Labels uncleaned. No one cleared the previously used tables."
• "The floors were really sticky and the bathrooms were very dirty."
• "The issue was with the bathroom. It was as dirty as a gas station bathroom."
• "The stalls being draped in a stench too powerful for Shrek."
• "Going to the bathroom and almost slipping on water and soap all over the floor."