"The food is delicious and the atmosphere is great!"
"The food tasted great."
"The chicken was great!"
"It's always cooked well and seasoned perfectly."
"Very good high quality food!"
"The food was and is always amazing."
Cons:
"The food is only okay, about what you expect from a chain restaurant."
"Nice mgr horrible food, I ordered a well done steak on door dash it came oozing blood and cold."
"Broccoli was not fully cooked."
"The food not cooked to order came back plate half empty."
"Also my steak was dry, only 1 side no side salads no roll and butter."
"The Riblets were so/so only got 2 each serving with fries."
"The ribs was lacking meat but the chicken with shrimp saved the day."
Service
Pros:
"The BEST customer experience I had in almost 6months."
"Had a really great time, the food was good, our waitress was very polite and caring."
"From the moment we walk in staff was really nice."
"Great service. Good tasting food and Social Distance."
"The service was great. Emily was very nice and efficient and the food tasted great."
"I love it here. The waiters and waitresses are amazing."
"Erica our waitress couldn't have been more friendly, attentive and accommodating."
Cons:
"The food was fine but our waiter was not the best I have had coming here."
"Our server could've been a lot better about his service."
"The service was terrible tonight."
"Service great, food bad."
"The server rushed us out when we weren’t even half way done our food she was handing us the check."
"The service was absolutely awful! 90% of the staff was sitting down chilling out only one server was doing any work."
"Come here very often usually a good experience but i Went here tonight had SUE as our server she is rude."
Ambiance
Pros:
"I'm sure everything is good! I'm currently pregnant so my taste buds are all over the place. But we had a good waiter and it a very calm Serene atmosphere!"
"The table, which was clean & not too cold or not too hot."
"It's a little dark for my taste but it is clean and the prices are on par with most restaurants."
"Cozy, soothing lighting. Easy to get to from route 322."
"Great sports bar/dining area as well as dining area with large windows away from the tvs."
"Nice quiet setting."
"This place has a hometown feel with fairly friendly workers."
Cons:
"Applebee's is a great place to go for a meal but the portions have gotten smaller."
"Although masks are required not a single staff member is wearing a mask."
"Not many people enjoy hearing a screaming baby in a bar atmosphere."
"Only issue was we were sat in the back by the door dash door, that was being opened every 3 mins on a 30° day, it was very cold and not how I wanted to eat lunch."
"It's too sugary."
"Best place to get coronavirus with your meal."
"Route 322 is terrible."
Management
Pros:
"The manager was empathetic and made us our entrees to go."
"When we pointed out to the manager that it is silly to have the waiting area roped off but everyone waiting in the enclosed vestibule he immediately corrected the situation."
"The manager Wayne ended his phone call early to take a picture for us to capture this great moment!"
"I called and the mgr was nice and told me if I returned it she could add a free dessert."
"Mrs. Brandi went above and beyond for us."
"The manager was nice enough and handled the situation with limited care."
"Props to Applebee's for their veterans day promotion celebration."
Cons:
"This particular store had issues."
"Although we've dined here a few times and I never enjoyed the food."
"Pam the manager wasted my time."
"It seems to me that Applebees must have problems with employees/managers who have integrity like their competition (Chick-fil-A and Panera Bread)."
"Disappointed the manager didn't visit our booth."
"However, Tonight Kelly didn't deliver the way I'm accustomed to being served."
"The worst. Placed an order, came 45 minutes late three door dash."