Applebee's Grill + Bar Reviews Summary

Category: Restaurant

Address: 115 Independent Way, Brewster, NY 10509, USA

Phone: +18452794165

Rating: 3.8
based on 120 reviews.

Service

Pros:

  • "The waitstaff are uniformly knowledgeable, and strive to please."
  • "Both visits had friendly wait/bar staff."
  • "Great staff. Our orders were so good! Timely service and always love the atmosphere there."
  • "The waitresses were very nice and their customer service was absolutely 100% perfect."
  • "All of the staff who walked past me while I was waiting for these orders and receipts to be completed were friendly and checked to confirm that I was being taken care of."
  • "Very quick service and even more friendly."
  • "Thank you Mary for being so attentive and giving us great service."

Cons:

  • "The server was ok but disappeared after bringing our food and drinks."
  • "It took forever for the waiter come and greet us and take our order after we were seated at our table."
  • "Waitress was so rude. Didn’t check in on table of 7 but once."
  • "Arrived late, shortly before closing & due to a Male Employee, a friend & I were made to feel like a Burden."
  • "Server was very nice but overworked handling both incoming calls and take out orders as well as table service, resulting in extremely slow service."
  • "They're taking forever for just drinks."
  • "The waitress that came with the food had something hanging out of her nose that I didn't even tell my wife about."

Food Quality

Pros:

  • "Menu is varied enough to please everyone. The food was served quickly, hot and tasty."
  • "The food was delicious and cooked to perfection will definitely be back to enjoy another meal."
  • "Food was great, workers were nice."
  • "Food great all 4 in our group had different orders and all were happy."
  • "You have to have their lava cake. Out of this world."
  • "The food was hot and very good."
  • "The food was absolutely delicious fresh prepared right."

Cons:

  • "The service and food wasn't even worth the wait."
  • "Once we finally got our food, it was lukewarm and tasted like a tv dinner."
  • "I paid $17 00 for a steak that was all grizzle."
  • "The quesadilla were too salty, the 'boneless wings' tasted like. DUDE, IT DOESNT EVEN TASTE LIKE CHICKEN."
  • "I ordered the chicken broccoli alfredo, and my chicken was rotten."
  • "Fries were stale. No dressing on my husband's sandwich."
  • "The food was stale and drinks were watered down."

Atmosphere

Pros:

  • "Always love the atmosphere there."
  • "They will always have my vote for a great atmosphere and delicious food for a gathering of friends and family."
  • "The atmosphere is calming and just a great place to have dinner or grab a drink & watch the game."
  • "Love the local feel with all the pictures and local history!"
  • "I liked the atmosphere. It felt lively, fun."

Cons:

  • "Holy cow we came here to enjoy dinner and a couple cocktails, and it was so blazing hot in here that it started to make us feel nauseous."
  • "Music is always too loud so it's difficult to have a conversation with the person sitting next to you."
  • "I would rather not be by the bar because people act and speak very inappropriately."
  • "It is what it is, yet another Applebee's - lots of screens to divert one's attention."
  • "It's a sloppy place never to be visited again."

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