Pearl Diner Reviews Summary

Price

Pros:

• "Even without that daily specials are available from $9-10, which is decent for Manhattan sit down restaurant."
• "Really good prices."
• "Prices are very affordable for the location."
• "Very affordable."
• "On top of all that, the place was cheap. Score!!"
• "Good breakfast for under $16.00."
• "Great big portion of pancakes, refill coffee."

Cons:

• "They were a bit over priced in my opinion, but their location is in a busy area so I suppose it’s real estate."
• "They add 20% to the bill as 'sc', which is in fact a hidden 'service charge'."
• "They add 18% service to the bill!!"
• "Bill came out considerably higher than we expected just based on what we ordered."
• "The prices in the menu are not what appears in the bill!"
• "Our bill was supposed to be 36 and we got charged 54 for a bunch of extra charges that did not appear on the menu."
• "Bill comes my total of 56 jumped to 65 since a 'service fee' aka gratuity of $9 was included."

Service

Pros:

• "The food was served really quick and delicious."
• "Staff were really good."
• "Service is good and everyone is friendly."
• "The staff was quick to take our order."
• "Fantastic atmosphere and service, it can get busy but the waitress's are at the top of their game!"
• "Service was extremely friendly."
• "Friendly staff with good service."

Cons:

• "Service was slow, and disorganized."
• "The staff is rude."
• "Worst experience ever the lady who served she charged us extra money for pancake but never told us."
• "Horrible service such as that is reason enough for me to choose never to eat at Pearl Diner ever again."
• "Service was bare minimum."
• "So she was being rude and racist."
• "Service definitely needs improvement. I never got a refill, they weren't friendly, and some of the staff had a straight up attitude."

Food Quality

Pros:

• "I got the corned beef hash w eggs over easy (my diner fav) and they totally nailed it."
• "The eggs had a perfect yolk, just runny enough - perfect to have on toast."
• "My favorite is the chicken souvlaki with curly fries."
• "It’s a proper old style diner, no frills, down to earth, simple wholesome food prepared well."
• "This is one of the best value brunch spots in Manhattan."
• "The food is DELICIOUS!"
• "The food is wholesome, taste just like your delightful relatives cooking; homemade."