Umi Premium Sushi & Seafood Buffet Reviews Summary

Food Quality

Pros:

• "The food was fresh and flavored just right."
• "The sushi and seafood options looked and tasted great."
• "All food was kept up on so there was no empty bins/spaces, everything was fresh and yummy, sooo many food options especially seafood!!"
• "Food was excellent. Premium sushi, shrimp and barbeque."
• "Food was fresh with a large variety to choose from."
• "Food is very fresh, from grilled oysters, grilled, braised pork belly, steamed string beans, dim sum, shumai, cold and steamed crab legs."
• "Everything here at this buffet is delicious and fresh."

Cons:

• "However the food was average buffet food. It was also cold."
• "The fried blue crab meat was very mushy and not good, the rock crab cocktail was very watery and was not sweet."
• "Most food was below average and didn’t tested well."
• "The food quality is very low grade, food is covered with oil and condiments so they can fill you up as quickly as possible."
• "All seafood included sashimi beside oyster was so dry .not juicy. Even the lobster is not fresh."
• "Everything is tasteless, oily and cheaply made."
• "The food was mediocre, the fish was frozen and flavored with a lot of salt."

Service

Pros:

• "We were blown away by the service, food, atmosphere, all of it!"
• "Great service. Friendly server, very attentive to customer’s need."
• "Every waiter was so friendly."
• "Joyce our waiter was so beautiful. She was pleasant, very much attentive."
• "Staff are friendly, helpful and attentive."
• "Service was really good and they are very quick to clear plates."
• "Our server was Amazing. She was on top of it- filling our drinks without asking & taking our empty plates quickly."

Cons:

• "I was harassed by the waitress that I NEEDED TO LEAVE 15% GRATUITY!"
• "It is rude and inappropriate to question customers regarding tips!"
• "The waitresses are very poorly trained, when you need them they are on their phones."
• "The waitress was demanding how much tips should I leave and forcing me to leave tip according to what they recommended on the receipt."
• "Service was mixed. They are not good at accommodating a large group."
• "We were forced to leave 15% tip as per the server."
• "Your waitresses chases down customers out in the parking lot begging for more tips."

Atmosphere

Pros:

• "The atmosphere is very pretty. It's a great option for families with choosy kids."
• "Great crowd of people. Spacious space, clean, and the DECOR IS BREATH TAKING!"
• "The newly renovated dining environment is very good."
• "The atmosphere was clean fresh and open."
• "The restaurant is extremely clean, comfortable with a very pleasant ambience."
• "I loved the bright openness of the restaurant which made everything seem fresh and vibrant."
• "The place is extremely clean."

Cons:

• "Venue: obnoxiously loud music. When there is a birthday-they turn on happy birthday song that is deafening! Way too many tables/people. Feels like a busy school cafeteria."
• "The voice of the music is so loud."
• "The crab leg was cold and it took more than 20 minutes for the hot pot to heat up."
• "Also the free drinks use up tons of plastic."
• "Don't expect to wash your hands. If you want to do so, you must dunk your hands into standing sink water."
• "The tables are placed very close to each other and as restaurant is packed with people it hard to move around."
• "Not a fan of the music and lighting, felt almost like a JCPenney with the song selection and bright lighting."

Value

Pros:

• "One of the best buffets and def worth the lunch price."
• "For $21.99 per person, we had Sushi, Seafood, Ramen, Hotpot (you name it!), even unlimited bubble tea!"
• "For the price of $38.99 per adult, you get access to every food available including hotpot, seafood (lobster, crabs, etc.) sashimi & sushi and desserts and many more."
• "The price is quite affordable. Children's prices are much lower than adult prices."
• "All of this for basically the same price as one sushi roll at another restaurant."
• "The place was clean! Some say it is 'expensive' but honestly, it is a great price for what you get."
• "Price for lunch is good, more reasonable."

Cons:

• "The online pictures are big fake for both Salad bar and desserts station, salad bar/ station was very poor."
• "Shame on this place for scamming young students who go there and pay with a credit card."
• "ITS OVER PRICED."
• "Prices on display differ from prices they make you pay."
• "The price is ridiculous and the food made me so sick!"
• "For the price they are charging, I was very underwhelmed."
• "You surely don't expect 5 star food, but at $38.99 per person, the food should be adequate."