Mama Russo's Pizzeria Reviews Summary

Food Quality

Pros:

• "The Honey roni is amazing by it self but with extra pepperoni its an entirely different experience."
• "The pizza and the cheesesteak were AMAZING! I grew up in South Philly so I know a good pie and a cheesesteak when I taste one."
• "This innovative creation combines the classic appeal of pepperoni with a delightful drizzle of hot honey, resulting in a flavor sensation that is simply out of this world."
• "The Nino honey roni with ricotta square is one of the best pizzas I’ve ever had."
• "Cheesesteaks are in my top 3 around. Pizza is literally amazing and probably best around that I have had."
• "The Clams Casino for the first time and OMG it was the best pizza I had ever had!!!"
• "By far the best pizza in town!! The delicate blend of fresh spices, fresh tomatoes, fresh mozzarella cheese, and a dough crust that no one leaves behind, makes up the magic of this unique Sicilian style square pizza."

Cons:

• "The real disappointment came with the Sicilian pie. It wasn't cooked all the way."
• "All three came burnt."
• "Also fries were mushy."
• "The chicken was very chewy, whole thing was oiley and whole chunks of chicken that tasted very strange like a burnt grill."
• "The sauce was so watery, that it was like soup under the chicken. It made the flavor of it all taste very watered down."
• "The Alfredo fettuccine had no taste. It was so bland."
• "I ordered a plain large pizza. Sorry to say I cannot recommend Mama Russo's Pizza. Extremely bland tasteless and quite pedestrian compared to other local pizza restaurants."

Service

Pros:

• "The service was out of this world phenomenal!"
• "I always feel like family when I walk in."
• "I placed an order on-line thinking it was for delivery not knowing that they only deliver through delivery services... the girl who answered the phone, (I believe her name was Emily) went above and beyond and delivered it to me at work."
• "Without hesitation they asked for my address and delivered my correct order."
• "Staff were friendly & pleasant & went above & beyond."
• "The guy behind the counter was super friendly, he seemed to know everyone that came in!"
• "The staff was beyond friendly."

Cons:

• "Disappointed and still hungry. I ordered a cheeseburger for girlfriend with only cheese and lettuce (THEY LEFT THE LETTUCE OFF ...smh) but okay it happens."
• "Don't order online unless you want cold food! Estimate was 40 min, but food was ready in 15 min per a text."
• "I asked for a refund as their product was horrible and was denied a refund."

Value

Pros:

• "The lunch specials are a great deal and big portions."
• "Where else can you get a quality cheesesteak, fries and a soda under $15."
• "I could not believe the amount of food that was delivered for the price."
• "The prices are a little higher than other pizza shops, but I would not hold that against them as the ingredients are fresh and not canned."

Cons:

• "The only complaint I have is they put too much meat on their hoagies."
• "Credi card purchases are charged an illegal surcharge of 4%."
• "Cooper sharp is a dollar up charge."

Atmosphere

Pros:

• "Nice, comfortable, clean atmosphere. They even have outdoor seating."
• "The atmosphere is top notch, and everyone is friendly."
• "Such welcoming vibe in the place!!"
• "It's a beautiful little family-owned business, with great food and even better customer service."
• "The atmosphere is very welcoming, family oriented and kid friendly!"
• "Atmosphere: 9/10 - makes you feel comfortable. Not too casual, but not too formal. Great chill vibes."
• "The restaurant is fresh, clean and tidy in appearance."

Cons:

• "This was strike 2, there will not be a strike three."