"They're very professional and I would highly recommend them!"
"These guys are true professionals."
"Very professional and I would highly recommend them to anyone needing any type of work."
"Very professional and courteous service."
"Always quality workmanship."
"Extremely knowledgeable and professional staff, prompt courteous service."
"Anthony, staff, and the techs are professional and knowledgeable."
Cons:
"They like to just change parts and do not bother to find the solution. Horrible experience."
"The woman at the front desk was so very rude to me when I dropped off my truck and when I picked it up."
"Guy in the front desk gave me a little attitude so I probably won't be coming back here again."
Customer Service
Pros:
"They diagnosed the issue fixed it promptly and communicated with me on everything."
"Customer service was great! Competitive pricing."
"As always, Anthony and Aida were fantastic."
"Staff is always courteous and professional, repairs are completed as quick and sometimes quicker than expected and Anthony is honest and straightforward every time."
"The staff was amazingly friendly and the whole affair went from super stressful to quite peaceful."
"The staff at Freeway are the best."
"The staff Ida and Anthony are my faves!! They always greet with a smile and professionalism!"
Cons:
"Lost me as a customer… they dont pickup their phone."
"Used them for tire replacement once and was extremely happy with the service. Have to lower my rating now, as the last 3 times I called them during weekday and weekend business hours over a span of a week recently, found they dont pickup their phone."
"She kept her head down and ignored me."
Pricing and Value
Pros:
"They were 30$ lower per tire than most all other shops I checked and they include a free alignment."
"Great prices on tires and friendly staff. They don’t try to rip you off or up sale you."
"Best place for tires I shopped around and they always are the best price."
"Very happy with the quality and level of service I got at Freeway Tire for a very fair price."
"The price was reasonable and there were no added fees from which was quoted."
"They actively looked to save me money on tires a few years back and I haven't had any problems with them."
"Everytime I need new tires I call about 10-12 different places and everytime freeway gives me the best options for the lowest price."
Cons:
"They do a 'free alignment' only IF you buy the tires through them, but their tire prices are high."
"This place charged me nearly $400 to diagnose a problem with my car only to advise me that they couldn't fix the problem and that I have to take it to the dealer."
"They negligence of this was a major concern to my safety and they over charge you- be careful."
Quality of Service
Pros:
"Quick scheduling, quick turn around time, HONESTY, clean check in space, easy payment process."
"Shop was clean and organized."
"They did a great job and fast also. They even replaced a part that had been broken for a while and I didn't know with no extra charge."
"They repaired the tire quickly and were very professional."
"Work is done right the first time, charges are reasonable and they back up all the work that they do."
"I was shocked! In about an hour they were able to successfully bleed the brakes on this car."
"Freeway Tire Pros did the alignment correctly and fixed steering wheel problem."
Cons:
"They messed up by not fighting the lugg nuts on my front tire and the tire came off while driving."
"Went for an oil change and they told me my breaks would need to be replaced soon. A few months later I asked them to fix them and so I thought they did. A week later my breaks were screeching and thought they were “breaking in”. Skip to a month later and my breaks were barely working."
"My car was overheating and they first told me it was the coolant that was clogged. I paid almost $800 to get it fixed. Then, three weeks later I had the same problem and brought it in again."