Midas Reviews Summary

Category: Auto repair shop Stroudsburg, Pennsylvania

Address: 1016 N 9th St, Stroudsburg, PA 18360, USA

Phone: +15704207316

Rating: 4.1
based on 100 reviews.

Price and Professionalism

Pros:

  • "They were very Profesional and price was really good."
  • "They applied a discount to my final bill and saved me over 150$ highly recommend to anyone needing a problem fixed on their vehicle."
  • "Oh! And less expensive then the dealers down the street for similar services!"
  • "Fast professional oil change. I am pleased. Great price too (25$)."
  • "Worth trip from NJ. Several shops here wanted to replace entire exhaust system in my older car. One, however, suggested this shop as a place where they could weld a new piece in at a much cheaper price. That's exactly what they did. They were also quick and efficient."
  • "The BEST PRICES FOR OIL CHANGE IN THE AREA. GREAT PRICING ON THE GT RADIAL TIRES I PURCHASED THROUGH THEM WITH AMAZING WARRANTY FOR THE PRICES."
  • "Great place to go for a tire repair. Quick, in and out."

Cons:

  • "I was there for diagnostic, what can I say! $3800 for replace 4 control arms on Chrysler 300?... 3 other shops in the area estimate me $1400... Wrong way of doing business!"
  • "Your Bill Goes Up Due To 'Labor' Charges And Not To Mention The 30+ Minute 'Test Drive' They Do Before They Do Your Inspection."
  • "They tried to overcharge me on and oil change, back in Jan... Even thought the prices are displayed."
  • "Midas quoted me fifteen hundred. That's quite a big jump, needless to say I went with one of the other shops."
  • "I wish I read the reviews first. Had a busted tire after hitting the curb. I asked them to check the tire rod. They suggested replacing all of the brakes and rotors and I agreed. $1300 later."
  • "They called and said my car failed inspection and needed over a $1,000 worth of work."
  • "After the test was completed I was presented a $2000 bill."

Customer Service

Pros:

  • "They fixed my car and gave me honest recommendations on what could wait and what need to be done immediately."
  • "Great Service. I always like to go there for Oil Change, Inspection or any other problem & found them to be genuine & excellent in service."
  • "He carefully explains everything and is respectful."
  • "Love this place very helpful when I think my something is wrong with my car. The workers show me everything that is wrong with my car and solves the problem."
  • "Great group of guys that actually know what they are doing and take pride in the quality of their work."
  • "All the mechanics are courteous, too."
  • "All in all, one of the best mechanic experiences of my life."

Cons:

  • "I honestly don’t know where to start but this the worst place I have ever taken my car too."
  • "Brad and his crew informed me that my car was leaking fluids so badly that the car could not leave the shop. After catching Brad in a LIE..."
  • "Had my sway bar links replaced a few months ago and they're already bad if not worse than before. Definitely stay away, I had a problem with the wind gap midas too and cant stand them."
  • "They want to compensate for not having enough business by reaping up whoever they can. THIS IS VERY WRONG"
  • "NEVER Again!!!!!! You lost a new customer.... unbelievable!"
  • "All Around Horrible Place, Horrible Service, Horrible People Skills, And All Around Horrible Business."
  • "They Tried To Make Me Pay For Work On My Car To “Pass” Inspection Even Though All The Work They Claimed I Needed Was Recently Done On My Car After An Accident."

Honesty and Trust

Pros:

  • "They can do it all big or small."
  • "I always leave feeling that they really did their best to do the right thing for me."
  • "His manager gave me a very competitive price to address the problem on the spot before I took a fateful trip out of state with family in my car."
  • "You can trust them to do the right thing by you!"
  • "They could have done the work my vehicle needed, but honest enough to tell me it wasn't worth it in the condition the vehicle was in."
  • "Very friendly, reliable, easy to get in when I need to, and the best part is they don't try to overcharge or sell me things I don't need."
  • "They took care of my car in a remarkable manner."

Cons:

  • "They suggested I get ez. Pay finance at 199% apr."
  • "Told my fiancé that she needed new brake pads and rotors and when I went to check them both were barely worn. Don’t trust these people they attempt to take advantage of people."
  • "The in store experience was fine - team was friendly but I guess it’s to ease the blow to the scam they are pulling."
  • "They will literally try and rip you off."
  • "In my opinion, they shouldn't have a Registered inspection license"
  • "Please don’t let them take advantage of you."
  • "STAY AWAY THEY TAKE ADVANTAGE OF THE WORKING CLASS!!!"

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