EZ Phone/ Tablet/ Xbox/ Computer Repair Reviews Summary

Customer Service

Pros:

• "The level of attentiveness, the high quality of work, and the exceptionally reasonable service price make returning to EZ Phone Repair -IDAN & COMPRECOVERY for future business needs a given for me."
• "The nicest people work there, so friendly and genuine!"
• "The owner was also extremely friendly and responsive."
• "Dan quickly reassured me it was only the screen, replaced it, recommended a safer case and then installed the case."
• "I always feel like he’s looking out for me and not trying to make a sale or get me to buy something."
• "Idan's exceptional customer service, technical expertise, and dedication to his work are truly commendable."
• "The owner gives every customer personalized service with a smile and great humor and always solves the problem."

Cons:

• "He is praised for his work by many but has a lot to be desired with his personality and treatment to potential customers."
• "Only one star as I couldn’t proceed with zero! Just had my 2nd off-putting experience with the owner."
• "Will not have a 3rd [experience]."

Technical Expertise

Pros:

• "They were able to fix the front screen in a matter of minutes with my entire data preserved and also fixed the cameras!"
• "Saved my New Pixel phone from a SIM card gone awol without the tray."
• "Dan and Sory literally went above and beyond to help me recover my lost data and I got everything back."
• "They are fun, friendly, and VERY knowledgeable!"
• "Throughout the process, Idan kept me updated on the status of the replacement part that was ordered for me, and then completed the repair right in front of me!"
• "This guy KNOWS phones. Has been saving me money for years. And completely trustworthy."
• "Idan was able to diagnose and fix with true expertise."

Cons:

• "He replaced the screen on my S21 ultra and unfortunately the newly installed screen had a defect."

Value and Efficiency

Pros:

• "The fact that he completed the task in a 2-3 hour window DURING the holiday rush was even more amazing."
• "He also installed a very complicated screen protector, which required UV curing and didn't charge me for the labor."
• "One time it was only the protector, not the screen, that had been damaged and he showed me and charged me nothing."
• "They were able to give me a price for a screen replacement on my cheap phone that was good enough to make it worthwhile to get the phone repaired rather than buying a new phone."
• "Very prompt, very professional, and most of all very friendly."
• "But thanks to Ez phone repair they fixed it as good as new."
• "He fixes older models like iphone 6S plus screen and phone and his prices are less than half that of Apple's."

Cons:

• No relevant cons found.

Location and Accessibility

Pros:

• "Also only a block or so from the Paoli/Thorndale train line, Narberth Station."

Cons:

• No relevant cons found.

Integrity and Honesty

Pros:

• "Terrific repair place with the rare honest owner."
• "The shop's honesty and integrity stand out, as they won't hesitate to tell you if your device is still under warranty and direct you to the manufacturer for free repairs if applicable."
• "These folks are competent, easy to work with, and exceptionally honest."

Cons:

• No relevant cons found.