HLS Juice Bar & Grill Reviews Summary

Food Quality

Pros:

• "Every dish was beautifully crafted with wholesome ingredients, and the presentation was impeccable."
• "The food is delicious and the price is right."
• "Comfort food that I can feel good about eating."
• "The sweet potato fries and the spicy icy drink were the best items in my order."
• "Food was great."
• "I EAT THIS FOOD, ALMOST EVERY OTHER DAY, AND THIS FOOD IS VERY VERY TASTY, AND FRESH."
• "Their wraps are so healthy, yet so delicious."

Cons:

• "The food is either dry or not as seasoned as it used to be."
• "I was served turkey i know for sure it was not grilled chicken it was horrible & mushy & dry just bad."
• "The quality of this place’s food has went down significantly."
• "Replacing an actual Thai style dressing with a Red sweet chili style sauce was a terrible decision."
• "The salmon did not taste or look like salmon. The salmon tasted and looked like Tilapia or maybe some other white fish."
• "The soy chicken itself just didn't taste very good and had a strange aftertaste."
• "The quality of food has decreased SIGNIFICANTLY."

Customer Service

Pros:

• "A very nice pleasant young lady was working at the counter & she is so hospitable."
• "After posting a not so pleasant review I was contacted by the owner Oby who wanted to immediately rectify the situation."
• "Really great people work there, too, and they made sure to check in so that everything tasted great."
• "The staff was friendly, knowledgeable, and provided excellent recommendations."
• "Thanks to Oby the owner for the great hospitality. He looked at my last review and rectified the situation."
• "I received a email & a phone call from the manager Obey and she was so apologetic about the entire situation."
• "The staff is always very friendly."

Cons:

• "This is the most unprofessional spot I have ever visited they should really stop having young folks work there."
• "Poor service... No attempt to make up for their mistake was made and a weak apology only after I asked to be refunded."
• "Very poor service."
• "I loved going to this place, the food has always been tasty but the customer service I received just made them lose a customer."
• "They never answer the phone. Customer service is slow."
• "The VERY unprofessional male at the counter my phone & I was still on hold."
• "Staff has zero communication skills."

Value for Money

Pros:

• "The portions are pretty large, including the smoothies and shakes."
• "I don’t care about price for good food."
• "Tasted great and got a lot of value for the price which is hard to find for relatively healthy food."
• "They have a great sale going on...2 for $10 or 3 for $15."
• "Great food, reasonably priced."

Cons:

• "The portion size comparable to the price in general is not worth it at all."
• "The prices going up $2 on their wraps out of nowhere."
• "The wrap was the smallest size wrap I ever had for $14. Def not worth the money and the quality is so bad."
• "The wraps are TINY."
• "FIRST OF ALL...$18 FOR A SALAD WITH BARELY ANY LETTUCE & THE SALMON IS BROKEN UP!...What a rip off!?"
• "The prices has increased and the quality and portion of the food has decreased!"
• "My first problem is that it’s a DIFFERENT price every time you order."