"Brian is phenomenal! He is the bartender, but if you can manage to snag him as a server, a '5 star' experience is underway."
"Our server Danny Dinelle was amazing. He was so helpful and polite."
"The perfect review is because of Jeffrey T. His personality was shining from the start. He was attentive, and funny from the start."
"We had Alex M as our waiter You couldn't ask for a more helpful waiter."
"Frank was an excellent server. He checked on us frequently and made sure to ask if we needed more dressing/drinks."
"Danny the bartender is always a fantastic help. Every time he is our server/bartender he always goes above and beyond for us."
"Kaitlyn was so amazing, she is so beautiful and was such an amazing waitress!"
Cons:
"Had an allergic reaction. Food was contaminated as I'm extremely careful with what I order and know exactly what I'm allergic to. Manager came over to see if I was okay, however did not offer any sort of concession or apology."
"Just had a terrible experience as my family and waited and waited at the table to get service and everyone around us was attended to while we were ignored."
"Other times the server disappears for very long periods of time leaving drink glasses empty for long enough for everyone to start noticing."
"It's pointless in putting your name on the call ahead list. The front staff had no clue."
"The manager seemed to be annoyed with me and wanted to argue while I was finally trying to eat."
"Absolutely terrible service, we ordered drinks and the martini came back to the table not even full."
"Waitress was terrible. Messed up our order. TWO Blooming Onions were undercooked."
Food Quality
Pros:
"Steak was delicious..sides not so much. Initially Food came out cold and wayyyy overdone."
"Everyone was super friendly and the food was delicious!"
"From bread to main everything was delicious!"
"The ribs and Brussel sprouts were so good!!!"
"The food was fantastic... The portion sizes were perfect."
"The food is always delicious."
"The food tasted really good and well seasoned."
Cons:
"Food and service were lack luster."
"Rib eye steak was dry and chewy. I had to add steak sauce just to eat it. Beer was room temperature and flat. Baked potato was also dry and over cooked."
"The Blooming onion was covered in oil and the Prime rib was just gross."
"The food has too much pepper on. We asked for a blooming onion and it was not only burned but full of pepper, we could really eat it."
"My onion soup tasted like water. My steak had absolutely no flavor it was not tender."
"The onion was so over done and greasy and the shrimp were the same."
"The steak had an odd tough and chewy 'charred' crust."
Management
Pros:
"Amber is also an excellent Manager."
"Amber, management, is super professional and super personable."
"Had a chance to speak with Josh (one of the managers) and Colleen at the Host Station."
"Awesome experience! Allison the manager was kind enough to check in several times to make sure our party got everything we needed."
"The manager Allison Stahl also stopped by the table and was super friendly and we had a great conversation."