More Miles Automotive Reviews Summary

Customer Service

Pros:

• "Every member of the staff that we've dealt with, including Mike himself, was EXTREMELY friendly and did EXCELLENT work."
• "THE CUSTOMER SERVICE AT MIKE'S IS MORE THAN ANYONE COULD EVER EXPECT."
• "Your team is AMAZING and your honesty is more than appreciated!!!"
• "From the moment I walked in, Mike and his staff made me feel welcomed and valued as a customer."
• "The staff was so friendly, the repair only took about 30 min once the parts were delivered from across town, and the total cost was lower than we expected."
• "Bliss was the person that I spoke to and she was amazing, listened well, and was accommodating."
• "Mike and his staff were wonderful. They were able to fit me in on short notice and had my vehicle ready to go within a day."

Cons:

• "They seem way too busy, I find parking to be difficult, dislike finding my vehicle parked in the back lot."
• "Service was very skittish. One minute it was done than next minute it wasn't."
• "Spoke with Vliss on the phone she said they would take a look at my car same day and repair same day. I dropped it off Monday morning and didn't get a call back all day."
• "Accident happened right on stefko in front of the establishment and the entire staff is outside yelling at cars and cursing at cars for whatever reason that doesn’t involve them."

Honesty and Integrity

Pros:

• "More Miles has earned my business in the future because of their honesty."
• "I cannot tell you how relieved I am to find truly good, honest people that want to take care of my car the right way."
• "Unlike many other auto shops, Mike never upcharges or recommends unnecessary services."
• "They didn't try to upsale or 'find something else wrong'. Very honest and great prices!"
• "It's refreshing to find a business that prioritizes honesty and customer satisfaction over profit margins."
• "What truly sets More Miles Garage apart is their unwavering commitment to integrity."
• "THE BEST in customer service. They always give me an honest quote and different options with repairs."

Cons:

• "Had my car towed to Mike's more miles for service this son of a $@$@^ tried to charge me 700.00 plus tax for a distributor replace which cost 65.00 at autozone."
• "I question whether some or all of the great reviews are fabricated."
• "Over charged than car was given back with issues. Bolts missing and had to have it repaired again which costed more."

Quality of Work

Pros:

• "Had brakes installed oil change and spark plugs Mike knows cars and his staff does too ...very professional and answered all my questions."
• "Mike's crew then spent hours of their valuable time scouring the Lehigh Valley to get replacement bolts so that we could get back on the road ASAP."
• "Quality workmanship at affordable prices."
• "These guys (and gals) don't give up on a problem until it is resolved."
• "The guys that work at this shop really know their stuff and they always do a really good job when working on my car."
• "Repairs are made quickly & the staff is always friendly. A+!"
• "Superior repairs at excellent prices. In a word, TRUSTWORTHY."