JJ Bergamo Auto & Tire Center Reviews Summary

Category: Auto repair shop

Address: 1820 E Edgar Rd, Linden, NJ 07036, USA

Phone: +19084862330

Rating: 4.8
based on 121 reviews.

Quality of Service

Pros:

  • "They can do what the dealerships can do but at a fraction of the price."
  • "Awesome group and quick repair to my tire. These guys are the best with great prices and outstanding customer service."
  • "They fixed a brake problem I was having that a different shop had messed in the first place."
  • "They get the job done right and get you back on the road fast and painless!"
  • "In only a couple of hours, my car was fixed and the bill was much lower than I had anticipated."
  • "Fixed my car, worked with me on cost, and called to check on the vehicle and their work."
  • "They had attention to detail and even fixed things like clips on the bumper that were not even part of the job, proper alignment, clean install."

Cons:

  • "Did work on my car didn’t put it back together threw the parts in the trunk, horrible and unprofessional."
  • "I was overcharged for repairing a flat tire caused by a nail."
  • "They fixed so wrong that was no safe to drive."
  • "The lack of professionalism in this establishment is uncalled for and honestly no one should have to deal with it if they are going to spend their hard earn money."
  • "Stay away! Rude manager..."
  • "They said that fix extra stuff without permission and added to ur bill."
  • "None could address my suspension issues, but they had no problem charging me BMW prices."

Customer Service

Pros:

  • "I would recommend them to anyone."
  • "Without reservation I highly recommend Mike and his crew with any of your car repairs."
  • "The customer service and professionalism is unparalleled and their prices are very reasonable."
  • "Very friendly, trustworthy and professional staff. Providing honest assessment and doesn't push any unnecessary services."
  • "Exceptional customer service and professionalism!"
  • "Great experience and customer service price was fair and economical please patronize these guys great conversation with Mike."
  • "Some of the best customer service, and professionalism I’ve experienced in a long time."

Cons:

  • "The owner is sneaky !! I took my suv there for a simple alignment and balance, after it was done he said that he would not give me any warranty unless i fix some other problems my car had."
  • "Very bad."
  • "Mechanic lies."

Trust and Professionalism

Pros:

  • "Great trustworthy place to get work done on your car!"
  • "The shop is clean, the staff is professional, and the work is top notch."
  • "Mechanics you can trust!!!"
  • "It's refreshing to find a mechanic not looking to rip you off."
  • "The owner and mechanics are very professional and honest."
  • "Mike is incredibly knowledgeable and honest, and is happy to explain what is necessary and what isn't."
  • "These guys are very personalble and run their business with integrity."

Cons:

  • "The owner is sneaky !! I took my suv there for a simple alignment and balance, after it was done he said that he would not give me any warranty unless i fix some other problems my car had."
  • "The lack of professionalism in this establishment is uncalled for and honestly no one should have to deal with it if they are going to spend their hard earn money."
  • "Stay away! Rude manager..."

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