Outback Steakhouse Reviews Summary

Food Quality

Pros:

• "Food flavors??? Amazing."
• "The food here is delicious as expected, the steak (I ordered a ribeye) was cooked to perfection and literally melted in my mouth."
• "Steak was delish. Bloomin onion was undercooked but good. Salmon was tender. Chicken on the barbie also good."
• "Every item we ordered was cooked and prepared perfectly."
• "The steak is delicious and the free bread will fill you up before your main course gets to you."
• "Delicious grilled filet mignon with a steaming hot baked potato is my favorite thing to eat when I go to Outback!"
• "The blooming onion was great! We both had the prime rib which was perfectly cooked."

Cons:

• "The shrimp MUST HAVE BEEN refried from the previous day service."
• "When we received our wedge salads we noticed that the lettuce was cabbage!???"
• "Steak was too rare and a little too greasy and fatty."
• "The food we got was undercooked and when we returned the food we got overcooked food."
• "All Ribeyes were way too fatty, tough, and cold."
• "Other than the kookaburra wings the food was not seasoned at all."
• "All food was cold and no taste."

Service

Pros:

• "Lovely experience my last time there thanks to a caring staff and excellent food."
• "Great food and very good service."
• "Our waiter Michael was so friendly and accommodating."
• "Our waitress Kerry was amazing! she was kind and understanding."
• "The staff at this location were super friendly and energetic."
• "Everything was great our waitress Megan was awesome!"
• "Our server Terry was hands down the best we ever encountered in our lives."

Cons:

• "Once we were seated I noticed no napkins or silverware was set like on other tables so we waited 15-20min for someone to come."
• "Waited 15 minutes, did not sée any server."
• "Wait staff was inattentive. Never came by to check on us until we were done."
• "The management did not even take anything off the bill after everything was wrong multiple times."
• "The place was very dirty! Restroom was dirty, reeked of urine, trash overflow, floor needed a mop like 2 months ago."
• "I was ignored when I got there even though there were three standing around talking."
• "Service started ok then 3 things were wrong with our meal orders."

Ambiance and Cleanliness

Pros:

• "Very clean and nice inside and out."
• "The lighting was very good as well."
• "The atmosphere was calm and warming."
• "The interior was very clean."
• "Energy atmosphere? Lovely."
• "Haven't been to this establishment in a few years but the ambience is still the same. A warm welcoming feeling."
• "The tables aren't squashed in too tight so you can share a conversation and enjoy the company you're in."

Cons:

• "The place was crammed where you couldn't slide your chairs for people to squeeze past."
• "The restaurant was VERY cold. And so was the food."
• "Big parties 10+ aren't accommodated well, but they try their best with 2 servers."
• "The waitress was very rude to me and made a comment about my clothes and then they gave my reservations to another family and the wait was disgustingly long."
• "The biggest disappointment of the night was listening to the bartender and another waitress having a loud-enough conversation about issues that I shouldn't be hearing."
• "Dining room was filthy, dirty dishes on many tables, napkins paper from straws on the floor."
• "Parking lot and front of building has no lights at all...it's as dark as a haunted attraction!"

Management and Staff

Pros:

• "The proprietor would personally deliver the items we were missing."
• "Steve the manager made a point of coming to our table to check on our dinners."
• "Shout out to the Manager Paul at Outback Steakhouse! I called today to send a special dinner for my mom's birthday."
• "I would like to express my appreciation to the manager of this restaurant, Liz, who went above and beyond to accommodate us."
• "When I asked to see the manager to congratulate her on such a great atmosphere with wonderful staff and overall excellence, she couldn't have been more pleasant or gracious."
• "Our server Janette was quite literally the best server I ever had."
• "Kerry B at Outback Steakhouse is an absolute gem of a server, and her exceptional service has become a vital part of our dining experiences."

Cons:

• "The management did not even take anything off the bill after everything was wrong multiple times."
• "Saw one of their leaders being rude to our waitress."
• "No sign of management."
• "Biggest problem here is no active management."
• "The manager was very weak and refused to talk to any of us."
• "The staff is a bunch of young kids who don't really seem to take any interest at all in their job."
• "Waitress ignored me while she was playing on her phone from a far."