LongHorn Steakhouse Reviews Summary

Food Quality

Pros:

• "Great steaks, great service."
• "The tilapia was delicious. My companion had a steak (well done) very tasty and it would melt in your mouth."
• "Both meals were delicious."
• "The food was amazing, everything from walking in the door to walking out, was wonderful."
• "Everything was delicious steak was cooked medium and tender and juicy....lobster tail was perfect and yummy!"
• "Steak and salmon mouth watering the app’s delicious!"
• "The food was incredible!!"

Cons:

• "Total waste of $140. Won’t be going back."
• "Very very very salty LH burger."
• "Additionally, food quality and portions have gone downhill."
• "Both times we ate the food from here none of the meat was seasoned."
• "All of our steaks had absolutely NO taste and just taste horrible."
• "The roasted Brussels sprouts, which cost $2 more than a normal side, were simultaneously oily, too sweet and burnt."
• "The food was very salty and cold."

Service

Pros:

• "The service was excellent and the food was better than the service."
• "Matthew is a great waiter and did great."
• "Excellent. And if you can, ask for Desiree as your server."
• "Our waitress Amanda, great from start to finish."
• "Our server was great, very attentive to everyone and even brought extra plates for us to have cake."
• "The service was outstanding, and everything was fantastic."
• "Service on point."

Cons:

• "Our waitress was not very good."
• "Service was okay- waitress seemed extremely distracted once our food came."
• "Service on the other hand our waitress was rude."
• "It took 15 minutes before our order was taken."
• "Service was a 2 out of 10 didn't like the way my steak was made they decided to send it back twice instead of making a new one."
• "The server seemed real pushy and just couldn't seem to get people out fast enough."
• "Service sucked, table was filthy."

Ambiance

Pros:

• "Great atmosphere with nice, helpful staff."
• "Clean bathrooms too!"
• "Never hesitant to go to Longhorn."
• "The atmosphere was relaxing and interesting at the same time."
• "The place has a good ambiance with small lamps mounted to the wall at table height at each booth."
• "They give you fresh warm bread to start."
• "I love the quiet atmosphere."

Cons:

• "The whole trip was a nightmare."
• "The lack of customer service and communication was null and void."
• "Disappointing if you want to come for a nice dinner."
• "Even at half the price we won't be back though. Sorry, just being honest."
• "3 out of 6 meals did not come out right."
• "The house salad was very very plane with no presentation at all."
• "Menue dosent have much. And the lighting could be better. Very dark."